Contact Looking Glass VR Customer Service

Why should I report an Issue with Looking Glass VR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Looking Glass to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Covers only 10% of mobile screen.Terrific! Like nothing I've ever seen before!This is such a cool way to explore old images.

2. Too small screen.

3. Can't read a thing.

1. Fix Looking Glass VR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Looking Glass VR: Restarting the app will resolve most errors.
2. Update the Looking Glass VR App. Here is how:
   1. On Android goto PlayStore » Search for "Looking Glass VR" » Open Looking Glass VR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Looking Glass VR » click "UPDATE".
3. Clear Looking Glass VR app cache: Clearing cached data will force your app to retrieve the latest data directly from Looking Glass VR servers.
   1. On Android, goto Settings » Apps » Select "Looking Glass VR" » click Storage » click "Clear Cache".
4. Check Looking Glass VR app permissions. If any of these permissions required to use your device's features are disenabled, Looking Glass VR might not work.
5. Uninstall and reinstall Looking Glass VR. If nothing else has worked, completely uninstall Looking Glass VR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Looking Glass VR not working

2. Fix Looking Glass VR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Looking Glass VR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Looking Glass VR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Looking Glass VR may not be able to connect to the Internet when running in the background.