Contact FWD Tapp Customer Service

Why should I report an Issue with FWD Tapp?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FWD Life Insurance Corp. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Experience a new way of viewing your policy details, monitoring your investment, and paying your premiums online with FWD Tapp.

1. If I can only attached the screen shot on how this app works, Ah never mind... time wasted waiting the orange circle 😂🤣😱I have read the comments as far back as 2020 and I am still getting the same frustrations they had.

2. Everytime I'm gonna open and check my funds there's always an error, I cannot logged in even my details are correct, even my finger prints is not working.

3. They good in reminding you about your billing, even if you already pay it, they will still remind you.I have been trying to upload our photo, me and my beneficiary but when I do the app kicks me out of it.

4. They are good in giving your bill ahead of time, but they are very slow in updating.

5. Prior to upgrading, I read almost all comments and it's all true rated 1 star.

6. I've had to install and reinstall many times and the app freezes up everytime.The old version is much better and fast.

7. It's been months and several app updates have been done but to no avail.

8. Maybe its time for you to enhance or upgrade your FWD App for your customer's better experience.Stressful to use this app.

9. What are you devs doing...If a negative number is possible, it would merit a negative number.

10. So lame.Useless app! I don't see any updates also about my investment.

11. It crashes everytime you click an icon.

1. Fix FWD Tapp Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FWD Tapp: Restarting the app will resolve most errors.
2. Update the FWD Tapp App. Here is how:
   1. On Android goto PlayStore » Search for "FWD Tapp" » Open FWD Tapp » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FWD Tapp » click "UPDATE".
3. Clear FWD Tapp app cache: Clearing cached data will force your app to retrieve the latest data directly from FWD Tapp servers.
   1. On Android, goto Settings » Apps » Select "FWD Tapp" » click Storage » click "Clear Cache".
4. Check FWD Tapp app permissions. If any of these permissions required to use your device's features are disenabled, FWD Tapp might not work.
5. Uninstall and reinstall FWD Tapp. If nothing else has worked, completely uninstall FWD Tapp then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FWD Tapp not working

2. Fix FWD Tapp Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FWD Tapp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FWD Tapp not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FWD Tapp may not be able to connect to the Internet when running in the background.