Published by Sunarp on Jan 8, 2024

Report an issue with Sunarp.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Sunarp?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sunarp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Sunarp image 1 contact Sunarp image 2

Sunarp Customer Insights

1. Servia mejor la consulta en la webEl servicio de dni no trae los datos y no se puede registrarNo hay actualizaciones pendientes pero al acceder muestra un mensaje de las nuevas funciones que tiene la aplicación y al cerrarlo se sale nuevamente a la pantalla de acceso.

2. It doesn't work for those who live outside and have properties in PeruI can't get it to work in USAImposible iniciar sesión, he creado mi cuenta vía WEB y funciona bien ahí excepto aquí.App. Muy lenta y poco funcional.

3. Abr2022ExcellentNo se puede hacer consultasNo puedo obtener la copia literal de la casa de mi mamá.

4. En definitiva no se puede usar por los momentos.

5. Y la copia como casada.

6. Figura como viuda en su DNI.

Steps to Troubleshoot & Fix Sunarp Issues

1. Fix Sunarp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sunarp: Restarting the app will resolve most errors.
  2. Update the Sunarp App. Here is how:
    1. On Android goto PlayStore » Search for "Sunarp" » Open Sunarp » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sunarp » click "UPDATE".
  3. Clear Sunarp app cache: Clearing cached data will force your app to retrieve the latest data directly from Sunarp servers.
    1. On Android, goto Settings » Apps » Select "Sunarp" » click Storage » click "Clear Cache".
  4. Check Sunarp app permissions. If any of these permissions required to use your device's features are disenabled, Sunarp might not work.
  5. Uninstall and reinstall Sunarp. If nothing else has worked, completely uninstall Sunarp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sunarp not working


2. Fix Sunarp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sunarp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sunarp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sunarp may not be able to connect to the Internet when running in the background.

Reported Issues