Contact Visorando Customer Service

Why should I report an Issue with Visorando - Walking routes?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Visorando to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As I have massive space, As most modern phones do, I would LOVE the OPTION available to have 1 metre walking points recorded.Probable bug since it does not stop a walk when it has started recording it.

2. Help would be appreciated!I used it first time, used map for Two Brooks Valley and always, when I turned off my phone and put to the my pocket and after few minutes turned on my phone, checked my position, always that app closed the map, the route I selected and turned on different one and without signal you can't do nothingStarter trying it and quickly deinstalled again.

3. The app won't store dowmloaded offline maps on my phone's SD card and just fills the internal memory.

4. Just the map so my phone can work as a good GPS receiver to tell me where I am on a map without the need to carry a ton of paper maps.

5. Once you move away from urban areas with a dense 4G mobile data network, you need to carry your maps preloaded offgrid.

6. Troubling, because we need to part company, today.Poor app, great in planning up front for finding out a route and plan your day.

7. So either you have a super phone with a LOT of free internal memory or you can't download a reasonably large area.

8. Not really straight forward.. It could be improved...I live in France and I can only download the UK version! Which means the app never finds any walk around my location.

9. Great for planning and recording your own track too.It simply does not work.

10. To find a track, the search function does not work.

11. I just need maps, not all sorts of fance social network-style routing stuff.

1. Fix Visorando Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Visorando: Restarting the app will resolve most errors.
2. Update the Visorando App. Here is how:
   1. On Android goto PlayStore » Search for "Visorando" » Open Visorando - Walking routes » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Visorando » click "UPDATE".
3. Clear Visorando - Walking routes app cache: Clearing cached data will force your app to retrieve the latest data directly from Visorando servers.
   1. On Android, goto Settings » Apps » Select "Visorando - Walking routes" » click Storage » click "Clear Cache".
4. Check Visorando app permissions. If any of these permissions required to use your device's features are disenabled, Visorando might not work.
5. Uninstall and reinstall Visorando. If nothing else has worked, completely uninstall Visorando then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Visorando not working

2. Fix Visorando Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Visorando be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Visorando not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Visorando may not be able to connect to the Internet when running in the background.