Contact Tor Browser Customer Service

Why should I report an Issue with Tor Browser?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Tor Project to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Tor Browser is free and open source software developed the Tor Project, a nonprofit organization. The Tor Project, Inc. , is a 501(c)(3) organization developing free and open source software for privacy and freedom online, protecting people from tracking, surveillance, and censorship.

2. Tor Browser for Android is the only official mobile browser supported by the Tor Project, developers of the world’s strongest tool for privacy and freedom online.

3. With Tor Browser for Android, you are free to access sites your local internet service provider may have blocked.

4. When you use Tor Browser for Android, your traffic is relayed and encrypted three times as it passes over the Tor network.

5. Tor aims to make all users look the same, making it difficult for you to be fingerprinted based on your browser and device information.

6. Tor Browser isolates each website you visit so third-party trackers and ads can’t follow you.

7. Tor Browser will ALWAYS be free, but donations make it possible.

8. Tor Browser prevents someone watching your connection from knowing what websites you visit.

9. Project is a 501(c)(3) nonprofit based in the US. a contribution today.

10. The network is comprised of thousands of volunteer-run servers known as Tor relays.

11. All anyone monitoring your browsing habits can see is that you’re using Tor.

1. So far I'm impressed and quite taken back by the efficiency with which it displays, plus the settings are at your fingertips with no articles and 20 step procedures and protocols to forgetThis is my go to browser, it could be a bit more user friendly at times, but I have been using this browser for years, and it has been consistent, and dependable! Knowing that I can safely surf the web without being tracked, spammed, or counted for some corporations statistics takes alot of the stress out of the the technology that seems necessary for every day life....App repeatedly crashing upon attempted opening.

2. Once a great resource, great, going commercial has wrecked the uniqueness & advantages it had once offered.Good browser for anonymity and privacy, but pretty slow.

3. after which it will not crash anymore, or at least it didn't for me.On a computer, this browser is probably great, but on my Galaxy phone it's a liability that doesn't justify having it.

4. I do like that it is built on the Firefox browser which is better than Google Chromium since Google is not great for privacy.Works well for accessing the Tor network.

5. Not sure if this is a bug or a sacrifice in the name of anonymity and security, though since Orfox was able to save images just fine, I'm hoping it's the former.I am now of the opinion that one cannot use only one browser.

6. Side-loaded previous version and found that the ONLY thing this browser does better than Orfox is load pages faster.

7. Nice appearance, easy to get up & running, great security settings, enough options for comfortably, and a bundle of add ons to customize it.

8. It is cumbersome when loading, extremely slow, if you're looking fo continuity when switching over it doesn't open to the page or application you were on, you have to start over.

9. I don't like the fact that it doesn't automatically connect to the Tor network and you have to press the button to connect.

10. I installed the latest version of the app and, as many recent reviewers have stated, the app opens for a second and immediately crashes.

11. I understand that the privacy features make the browser slower, but they should optimize it so it could be a little faster.

1. Fix Tor Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tor Browser: Restarting the app will resolve most errors.
2. Update the Tor Browser App. Here is how:
   1. On Android goto PlayStore » Search for "Tor Browser" » Open Tor Browser » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tor Browser » click "UPDATE".
3. Clear Tor Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Tor Browser servers.
   1. On Android, goto Settings » Apps » Select "Tor Browser" » click Storage » click "Clear Cache".
4. Check Tor Browser app permissions. If any of these permissions required to use your device's features are disenabled, Tor Browser might not work.
5. Uninstall and reinstall Tor Browser. If nothing else has worked, completely uninstall Tor Browser then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tor Browser not working

2. Fix Tor Browser Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tor Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tor Browser not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tor Browser may not be able to connect to the Internet when running in the background.