Contact Orbot Customer Service

Why should I report an Issue with Orbot: Tor for Android?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Tor Project to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All anyone monitoring your network traffic can see is that you're using Tor. ★ ABOUT US: Guardian Project is a group of developers that make secure mobile apps and open-source code for a better tomorrow. ★ OPEN-SOURCE: Orbot is free software. ★ MESSAGE US: Are we missing your favorite feature? Found an annoying bug?

2. Tor is free software and an open network that helps you defend against a form of network surveillance that threatens personal freedom and privacy, confidential business activities and relationships, and state security known as traffic analysis.

3. This process takes a little longer, but the strongest privacy and identity protection available is worth the wait. ★ PRIVACY FOR EVERYONE: Orbot prevents someone watching your connection from knowing what apps you are using or websites you visit.

4. Orbot uses Tor to encrypt your Internet traffic and then hides it by bouncing through a series of computers around the world.

5. Encrypted traffic from any app, through the Tor network, gives you the highest standard of security and privacy.

6. Orbot bounces your encrypted traffic several times through computers around the world, instead of connecting you directly like traditional VPNs and proxies.

7. Orbot is a free VPN and proxy app that empowers other apps to use the internet more securely.

8. Guardian Project makes apps that are designed to protect your security and anonymity.

9. Tor won the 2012 Electronic Frontier Foundation (EFF) Pioneer Award. ★ ACCEPT NO SUBSTITUTES: Orbot is the official Tor VPN for Android.

10. No central logging of your traffic history or IP address by your network operator and app servers.

11. Orbot is the only app that creates a truly private internet connection.

1. It sometimes requires a force stop while running to get it to stop running in VPN mode when it's not on, which has always been an issue, but was escalated with the last update in September.Update, goes dormant a few minutes after you start it.

2. It does have a couple problems like failing to start sometimes and needing to stop it starting and start it again or needing to force stop the app to get it to work.

3. :)Orbot used to be a great free VPN, unfortunately now it either completely interrupts my connection or does not start at all.

4. I'd like to be able to configure the Global option to choose which countries it can connect to.To be honest its all on the processing speed of the user's phone and internet connection.

5. The first start after install goes fine, as long as I leave it running and wifi stays connected.

6. Gooood orbot!!!!Works as a effective option for securing your connection while on wifi.

7. It gets stuck at "Starting..." Every time I try to start after having stopped it or on boot.

8. Slow connection time - The app takes some time to connect at times, but this is acceptable for how well it works.

9. The app itself is great, or it would be if I didn't have to clear the data/cache every time I try to restart my connection to Tor.

10. It does seem to hinder the connection speed/data flow, meaning it slows it somewhat but has never failed to load the page.

11. Random disconnects - At times, the app may randomly disconnect me from it, which cuts my connection to the blocked app/s I'm trying to access.

1. Fix Orbot Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Orbot: Restarting the app will resolve most errors.
2. Update the Orbot App. Here is how:
   1. On Android goto PlayStore » Search for "Orbot" » Open Orbot: Tor for Android » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orbot » click "UPDATE".
3. Clear Orbot: Tor for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from Orbot servers.
   1. On Android, goto Settings » Apps » Select "Orbot: Tor for Android" » click Storage » click "Clear Cache".
4. Check Orbot app permissions. If any of these permissions required to use your device's features are disenabled, Orbot might not work.
5. Uninstall and reinstall Orbot. If nothing else has worked, completely uninstall Orbot then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Orbot not working

2. Fix Orbot Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Orbot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Orbot not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Orbot may not be able to connect to the Internet when running in the background.