Published by TalkingPoints on Nov 19, 2024

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Why should I report an Issue with TEACHERS | TalkingPoints?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TalkingPoints to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TEACHERS | TalkingPoints

1. Our translation is done by a combination of human translators and machines, allowing for seamless communication with all of your families. “Teachers have busy schedules and don’t have a lot of time to learn how to use a new tool, but what I want other educators to know is how easy it is to communicate with parents through TalkingPoints.

2. The TalkingPoints Teacher app helps teachers reach all family members and guardians, regardless of language, via text messages in 149+ languages.

3. I love it and use it everyday! ” - Ms.

4. TalkingPoints is free for teachers in the U. S. Sign up today!

TEACHERS | TalkingPoints Customer Insights

1. You oftentimes have to scroll through your entire class to find the new message.I've been using for the past 3 months and all of a sudden today it isn't working.

2. i miss the old way of selecting students for smaller group messages.The app was not working so I left a message here earlier.

3. Together they were able to figure out the issue and are now working on a broader fix so others hopefully don't run into this same frustrating issue.Manually create classes and contacts list.

4. It offers a lot for a free app and I'm sure it'll get better with the technology world thriving nowadays.I used this app last year and had great luck in increasing parent engagement.

5. Parents are also granted 24 hour access to teachers without the teacher having to reveal any personal information.

6. My favorite thing so far is that parents don't have to sign up or download anything for this to work just like regular text messages.

7. I have to enter a message screen, tap the contact from there, and then can tap an edit icon.

8. When you get a message, it doesn't include the parent's name with the message.

9. Thank you for such a wonderful app and effective supports! You guys rock!Thanks for your help was getting the app going... It was so simple once I got a response from customer service.

10. I will be forced to cancel this app for my classroom.I figured out that you can send PDFs using this app from the computer.

11. I received a message about how to fix the problem from the app owner within an hour, and I can use it again.

Steps to Troubleshoot & Fix TEACHERS | TalkingPoints Issues

1. Fix TEACHERS | TalkingPoints Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TEACHERS | TalkingPoints: Restarting the app will resolve most errors.
  2. Update the TEACHERS | TalkingPoints App. Here is how:
    1. On Android goto PlayStore » Search for "TEACHERS | TalkingPoints" » Open TEACHERS | TalkingPoints » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TEACHERS | TalkingPoints » click "UPDATE".
  3. Clear TEACHERS | TalkingPoints app cache: Clearing cached data will force your app to retrieve the latest data directly from TEACHERS | TalkingPoints servers.
    1. On Android, goto Settings » Apps » Select "TEACHERS | TalkingPoints" » click Storage » click "Clear Cache".
  4. Check TEACHERS | TalkingPoints app permissions. If any of these permissions required to use your device's features are disenabled, TEACHERS | TalkingPoints might not work.
  5. Uninstall and reinstall TEACHERS | TalkingPoints. If nothing else has worked, completely uninstall TEACHERS | TalkingPoints then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TEACHERS | TalkingPoints not working


2. Fix TEACHERS | TalkingPoints Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TEACHERS | TalkingPoints be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TEACHERS | TalkingPoints not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TEACHERS | TalkingPoints may not be able to connect to the Internet when running in the background.

Reported Issues

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