Contact Toman Customer Service

Why should I report an Issue with Toman?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Toman Co to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Need a Small Fix, When I want to input Payment Code, the keyboard opens automatically But after that, when I wanna input the Password, it is not.

2. Installed the app, entered my phone number, but didn't receive any verification code after couple of times of attempts.

3. I hope you solve the problem in later updates.Wired and unbelievable bugs.

4. For whatever reason, it didn't work for me!A really useful app, thanks to the creators.

5. But I can't use it anymore, because it stops working and forces to close, and there isn't any newer versions to update.

6. Same happened while paying money, I got error but my balance decreased.

7. payment fails but the balance increases.

8. Maybe it's not their fault, maybe it's Telecom infrastructure problem and maybe not.

9. Technical team has so much to do...Good Application.

1. Fix Toman Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Toman: Restarting the app will resolve most errors.
2. Update the Toman App. Here is how:
   1. On Android goto PlayStore » Search for "Toman" » Open Toman » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toman » click "UPDATE".
3. Clear Toman app cache: Clearing cached data will force your app to retrieve the latest data directly from Toman servers.
   1. On Android, goto Settings » Apps » Select "Toman" » click Storage » click "Clear Cache".
4. Check Toman app permissions. If any of these permissions required to use your device's features are disenabled, Toman might not work.
5. Uninstall and reinstall Toman. If nothing else has worked, completely uninstall Toman then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Toman not working

2. Fix Toman Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Toman be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Toman not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Toman may not be able to connect to the Internet when running in the background.