Contact Pure Match Customer Service

Why should I report an Issue with Pure Match?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pure Match to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Can really describe yourself in 500 characters...I'm so excited for PureMatch! However it's not functioning for me past phone number verification.This is the worstest all I've ever downloaded I got all there questions right cause I googled it An I knew it was all correct Still yet I was unable to create an account I've tried 4 Gmail's Same thing Pls don't download this app It's a waste of timeI'm trying to register.

2. Bummed because I already paid and can't use it.Excellent app, is so different from others, just exclusive and selected people could pass the initial challenge, if you want to find great and good people definitely you have to try using Pure Match !!!The app literally works half the time.

3. Then i got an email from them suggesting discussion was possible but ultimately it turned out to be them pushing baptism as salvation, insisting it's clearly taught in scripture but couldn't provide true references (because that would be works and is unbiblical) and not listening to my sculptural argument against it.

4. When I enter my date of birth, and click continue...nothing happensThis is by far the most stupidest app iv ever tried to use so dont waste your time peoples you will be very disappointed.

5. I just downloaded it and try to sign up, after choosing my country and typing my phone number, I press send sms and it keeps saying error 422.

6. 😃 When I tried to create an account, I accidentally tapped "not apart of church" and I wasn't able to sign up.

7. I was taken to menu, where my name was "user" as I had not finished inputting my details..I was not able to change my name from "user" Also very expensive premium pricing.

8. When I try to use my location, the app says "null", then country I live in.Answered their questions, only to be told i was wrong and my email was banned.

9. I guess is a new app and they are this annoying...?🙄 Please don't waste your time downloading.

10. Don't waste your time.Is a nonsense app.

11. I wish I can give it zero 🌟I hate to rate this app harshly because I know they are working so hard to fix it.

1. Fix Pure Match Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pure Match: Restarting the app will resolve most errors.
2. Update the Pure Match App. Here is how:
   1. On Android goto PlayStore » Search for "Pure Match" » Open Pure Match » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pure Match » click "UPDATE".
3. Clear Pure Match app cache: Clearing cached data will force your app to retrieve the latest data directly from Pure Match servers.
   1. On Android, goto Settings » Apps » Select "Pure Match" » click Storage » click "Clear Cache".
4. Check Pure Match app permissions. If any of these permissions required to use your device's features are disenabled, Pure Match might not work.
5. Uninstall and reinstall Pure Match. If nothing else has worked, completely uninstall Pure Match then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pure Match not working

2. Fix Pure Match Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pure Match be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pure Match not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pure Match may not be able to connect to the Internet when running in the background.