Published by Tigo Live Team on Nov 29, 2024

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Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Tigo - Live Video Chat&More?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tigo Live Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Tigo - Live Video Chat&More image 1 contact Tigo - Live Video Chat&More image 2

Tigo Customer Insights

1. I suggested you extended the time to at least one minute.The app is good, it's easy, the earnings are just the case, I can't open it now, no supported device Now It's been a while since I updated, it's just loadingThe app is looting app.Dont download it.It takes away money even before 20secs.One of the lady told me after verifying you can chat for 1minute free but didn't happen.My money went down like water.Luckily I didn't top up much.Beware and don't download.A lot of improvement and better and smooth flowing network.

2. đź‘ŤI make payment to purchase tokens, i make payment through UPI, payment successful, but tokens are not credited.. can you rectify this ASAPBug, can't video call and i didn't get my token after purchase it.

3. Please fix this is it because there is more women than men? Then atleast spend some money to advertise your app to get more men usersThe call cant be hang up.

4. We hope you add more time up until 1 mnt before hangup and recharge to expensive can u bit lower the price and add some bunos coin every 1st recharge.

5. Nice application and function smoothlyThe app is good and it withdraw is fast the only problem is the matching.

6. And the problem with the calls even you turn it off before the minute ends, it will cost you another minute.

7. Thank youOne of the best dating app you can find! I even compared it with others dating app tigo still the best.

8. The reason for my 3 Stars is the matching time is way too short.

9. please fixSuper đź’Ż LEGIT to earn money.

10. My invites says that it's taking too long to get match to other person.

11. So whenever you call someone here, all the tokens you have will be used up whenever you like it or not.

Steps to Troubleshoot & Fix Tigo Issues

1. Fix Tigo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tigo: Restarting the app will resolve most errors.
  2. Update the Tigo App. Here is how:
    1. On Android goto PlayStore » Search for "Tigo" » Open Tigo - Live Video Chat&More » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tigo » click "UPDATE".
  3. Clear Tigo - Live Video Chat&More app cache: Clearing cached data will force your app to retrieve the latest data directly from Tigo servers.
    1. On Android, goto Settings » Apps » Select "Tigo - Live Video Chat&More" » click Storage » click "Clear Cache".
  4. Check Tigo app permissions. If any of these permissions required to use your device's features are disenabled, Tigo might not work.
  5. Uninstall and reinstall Tigo. If nothing else has worked, completely uninstall Tigo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tigo not working


2. Fix Tigo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tigo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tigo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tigo may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello
    Am the owner of the website. https://naturetraveltanzania.com/ I can't access it by using Tigo internet can you help me on how to fix it? Asante Sana

    — by Ayubu Mollel 9 months ago

  • Hi my app is no longer connecting calls to other people even when it does calls get cut off fast

    — by Nucky 10 months ago

  • Hola. Mi nĂşmero de celular Tigo es 3044363234. No entiendo por quĂ© no puedo iniciar sesiĂłn en mi cuenta. Esto ha sido durante dos dĂ­as. Espero que puedas ayudar. RecibĂ­ un correo electrĂłnico sospechoso hace un par de dĂ­as sobre la cuenta de otra persona y lo eliminĂ©. Gracias

    — by Mike Aston 1 year ago