Contact SugarChat Customer Service

Why should I report an Issue with SugarChat - Live video chat & Match & Meet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HK LAN BRIGHT TECHNOLOGY to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The main usage is to polish the fragment time, and the gap between the movie queues can also be used for a whileDurable good choice, has been professional software for a long time, I think it's super easy to use, is super easy to use, professional everyone is optimistic about everything in silenceWhat a scam! So signed up and in to then not be able to do anything untill I pay for a subscription.. So I bought the cheapest one... Started a call with a lovely lady.

2. recommend!!!!The interface is simple and beautiful, the classification is very powerful, the memory is small, very good software, recommended!!It's super easy to use.

3. It can also be used for a while between movie watching queuesDa Ai likes professional software very much, very good, very good.

4. I think it's very good to use professional software.

5. Classic software is still very good.

6. Very good software.

7. And even on the support email no response... What a scam the app has been reported.It's easy to use.

8. Every day, I use professional software that is exercising my brain.

9. The new version is very good, ha ha, OK, a good place for entertainment.

10. There is no free cherry's to sample the app and no refunds... Its a scam stay away.

11. It's mainly used to polish fragment time.

1. Fix SugarChat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SugarChat: Restarting the app will resolve most errors.
2. Update the SugarChat App. Here is how:
   1. On Android goto PlayStore » Search for "SugarChat" » Open SugarChat - Live video chat & Match & Meet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SugarChat » click "UPDATE".
3. Clear SugarChat - Live video chat & Match & Meet app cache: Clearing cached data will force your app to retrieve the latest data directly from SugarChat servers.
   1. On Android, goto Settings » Apps » Select "SugarChat - Live video chat & Match & Meet" » click Storage » click "Clear Cache".
4. Check SugarChat app permissions. If any of these permissions required to use your device's features are disenabled, SugarChat might not work.
5. Uninstall and reinstall SugarChat. If nothing else has worked, completely uninstall SugarChat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SugarChat not working

2. Fix SugarChat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SugarChat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SugarChat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SugarChat may not be able to connect to the Internet when running in the background.