Published by Lit inc. on Nov 1, 2024

contact Litmatch—Make new friends Chat with AI-based Litmatch Support
NOTE:
  • John has been trained extensively on Litmatch support materials.
  • It's capable of resolving up-to 70% of app issues.
  • AppContacter is not affliated with Litmatch.
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Tech Support
John Nguyen
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Hello! How can I assist you?



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Why chat with our AI Litmatch Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Litmatch.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Litmatch—Make new friends image 1   contact Litmatch—Make new friends image 2


What users are saying

1. My internet connection on the other hand is very stable and I don't have any connectivity issues with the other apps.this is my second time reviewing this app now and its still as horrible as i remembered it to be the first time i downloaded it.

2. Has the disappointing feature been fixed yet? You know, the one that makes account false "Hi" messages even tho we didn't semd that to the person? The worst part is, there's this girl that sent a "Hi"to my account.

3. I watched like 10 ads and the chat wasn't unlocked.Its UI is very similar to another app I used, and moreover the app is full of Indonesians only and it's boring because there's no diversity in meeting new people even though just for texting.

4. And it's annoying where we have to turn off the "hey there" feature after some time, but then it's automatically turned on and matched me with some random users.

5. Right now, I just want to have my account and all my personal data deleted, so could someone from Litmatch please help me delete my accountThis is a new review.

6. 👎It's quite an interesting app but the way they police words and what people do on it is extreme and doesn't quite make sense.

7. Another one is sometimes this app will message random people with a "hi" message when thought you've never seen or interact with themnice, I met new people.

8. Also add a filter feature for the "For You Page," like the one on the homepage.I really enjoy the app, met a lot of friends already with an old account.

9. now you're gonna have to buy gift to chat with people, there's an option to watch ads.

10. Some features are just so useless and annoying like this "Communicate further beyond a like" feature which can't be disabled permanently at all.

11. I asked her about it then he sent me a screenshot of my account actually starting the conversation with a "Hi." That move is just like Ofo's "Hi po~".

Steps to Troubleshoot & Fix Litmatch Issues

1. Fix Litmatch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Litmatch: Restarting the app will resolve most errors.
  2. Update the Litmatch App. Here is how:
    1. On Android goto PlayStore » Search for "Litmatch" » Open Litmatch—Make new friends » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Litmatch » click "UPDATE".
  3. Clear Litmatch—Make new friends app cache: Clearing cached data will force your app to retrieve the latest data directly from Litmatch servers.
    1. On Android, goto Settings » Apps » Select "Litmatch—Make new friends" » click Storage » click "Clear Cache".
  4. Check Litmatch app permissions. If any of these permissions required to use your device's features are disenabled, Litmatch might not work.
  5. Uninstall and reinstall Litmatch. If nothing else has worked, completely uninstall Litmatch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Litmatch not working


2. Fix Litmatch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Litmatch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Litmatch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Litmatch may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 week ago by mahdi

BAN_ID 26201998

— 1 week ago by FallenGod.

How to unban my account i just set at the wrong birth.

— 2 weeks ago by Asyraf

ACc saya kena banned saya tidak pernah melakukan kesalahan sekali pun

— 2 weeks ago by kimxs

i can't make new account on litmatch

— 2 weeks ago by Asher malate

Please help me to retrieve this account 4644151652

— 2 weeks ago by [email protected]

Pls sana matanggal na ban ko sa litmach

— 2 weeks ago by AbieDam

The asking account has been banned or blocked, it does not violate any of the Litmatch regulations. I cannot use the account on Litmatch, please fix the problem.

— 2 weeks ago by AbieDam

The asking account has been banned or blocked, it does not violate any of the Litmatch regulations. I cannot use the account on Litmatch, please fix the problem.

— 2 weeks ago by Shy

Why my account is laging na babanned

— 3 weeks ago by Siomai

Unban me, I didn't do anything. 25825252

— 3 weeks ago by Siomai

Unban me, I didn't do anything. 25825252

— 3 weeks ago by Siomai

Unban me, I didn't do anything. 25825252

— 3 weeks ago by Siomai

Unban me, I didn't do anything. 25825252

— 3 weeks ago by 🅰️nthony0516

Request to unbanned my account

— 3 weeks ago by 🅰️nthony0516

Please help me recover my account 🅰️nthony0516 Email account: zhezzohubilla@redacted

— 3 weeks ago by Mia

I don't do it again.

— 3 weeks ago by Shah

Bann

— 3 weeks ago by Sid

I got ban bug when I just subscribe today just cancel my subscription if it you can't fix my account

— 3 weeks ago by Sid

I got ban and I just subscribe in this app today please fix this bug this is my ban id 25641905

— 3 weeks ago by Sid

I got ban when I just subscribe in this app please help me

— 3 weeks ago by Sid

25641905

— 3 weeks ago by Scot

Please unbanned my account

— 3 weeks ago by Scot

Please unbanned my account

— 3 weeks ago by Scot

Please unbanned my account

— 3 weeks ago by Julieann

nothing

— 1 month ago by 🇰🇬𝐃ʟᴋᴅ

Plss unbanned my account

— 1 month ago by Dark

Hi I get ban cuz of my typos it's really a typo I don't mean to say that

— 1 month ago by Dark

Hi I get ban cuz of my typos it's really a typo I don't mean to say that

— 1 month ago by Dark

I get ban because of my typos and it's unfair cuz it's all about typo

— 1 month ago by Danish

please unban my account immediately BAN ID : 24685210

— 1 month ago by Mic

I want to retrieve an account i want to communicate the other people

— 2 months ago by Big

Please account was banned please I need my account back please,my account gmail is leewizmachala@redacted

— 2 months ago by jason

remove banned

— 2 months ago by jason

plss remove banned

— 2 months ago by Mik'z

Why i've been BAN from litmatch? I did do anything to be BAN from LITMATCH i think it's a mistaken only.Please fixed this Thank you BAN_ID 24489283

— 2 months ago by Mik'z

Why i've been BAN from litmatch? I did do anything to be BAN from LITMATCH i think it's a mistaken only.Please fixed this Thank you BAN_ID 24489283

— 2 months ago by MakusT

Please unban my account

— 2 months ago by Emily

Hi, i have been banned because litmatch thought that i was promoting another apps. I was not aware of those guideline. I am truly apologize it was a mistake and i hope that i will be given a last chance. I am a loyal user of litmatch and always supporting litmatch’s events. I really hope that litmatch will reconsider to unbanned my account ID 4796663378.

— 2 months ago by Keious

I think that was a mistake, I defend a LGBTQ to homophobic. Here's my BAN_ID 24148130

— 2 months ago by Keious

I got banned for defensing LGBTQ in comment section, I think that was a mistake. Unbanned me and I'll do better next time

— 2 months ago by Aoki

Hi, I hope you’re havinga good day. I would like to request that you lift the temporary banning of my account in litmatch. I believe I didn’t do anything that is agaings your comminity guidelines. If I did, I would take accountability but this situation is different. There’s this account that I encounter was a pervert and wants to send nudes which I found alarminh and called out his actions and he got mad and reported my account so instead of his account getting banned, I was banned. This is disheartening knowing that people who stands in the right are being punished. I am hoping to hear a positive response regarding this matter. Thank you.

— 2 months ago by Lana

I get ban without any reason that i make a issue on someone party roomnor anything else

— 2 months ago by krai

please unbanned my account litmatch. my BAN_ID 24029100

— 2 months ago by krai

why did you banned my litmatch account? what did I do wrong? what I said is "your hamster is so cute. can I pet it?"but I said it in tagalog. that's what I just said, but why did you banned my account? please unbanned my litmatch account. I'll do my best to avoid bad words. I'm sorry. please unbanned it as soon as possible.

— 2 months ago by Tegar

Kembalikan akun sya

— 2 months ago by isya

i cant login to my account pls help

— 2 months ago by Basa

Hallo untuk admin terhormat, saya tidak pernah melanggar pedoman Litmcah/aturan di Litmcah,kenapa akun saya di ban, tolong unbaned akun saya, karna saya tidak pernah melanggar terimakasih BAN_ID 23904876

— 2 months ago by Basa

Hallo untuk admin terhormat, saya tidak pernah melanggar pedoman Litmcah/aturan di Litmcah,kenapa akun saya di ban, tolong unbaned akun saya, karna saya tidak pernah melanggar terimakasih BAN_ID 23904876

— 2 months ago by Akumu

Can you bab this account because he is harrassment other user in litmach

— 2 months ago by Jonard marfil Santos

How to recover deactivate account

— 3 months ago by aicel

just help me guys to unbanned my litmatch 🙏🏻🙏🏻🙏🏻

— 3 months ago by Ken

Opon

— 3 months ago by Gian

Please litmatch unbanned my account I don't know what the reason behind. I'll be kind if that's what you but please unbanned my account. Here's my ID 23506273 and the name of that account is Flynn°

— 3 months ago by chin mart lacambra

Is it possible to cancel the subscription i just made and have a refund. i accidentally subscribed for 3 months when i only want 1 month.

— 3 months ago by Ariel

https://www.facebook.com/profile.php?id=61557096231962&mibextid=ZbWKwL

— 3 months ago by Patrict

My account has been ban on lithmatch my last message in message board is Cang ugh why would we me ban?

— 3 months ago by Jho galang

I'll banned

— 3 months ago by Jho galang

Banbed

— 3 months ago by Jho galang

Sorry for wath insaid

— 3 months ago by Marcial

I got ban by sending my pic

— 3 months ago by Zairo

I was Banned for a day for some bad reasons but I was just trying to warn other...

— 4 months ago by Marjon

Banned mistake

— 4 months ago by JOSEALISON FERNANDES DOS SANTOS

Tem como desbani vcs são um bando de mentiras vcs descerão que era pra repota se tinha sido pó incano como eu relato alguma coisa

— 4 months ago by kengatharan a/l ramachandaran

BAN ID 22832106

— 4 months ago by Victor

22794908

— 4 months ago by eliah garo

i got ban pls help me and sorry for my mistake heres my BAN_ID 22671429

— 4 months ago by Akari Mikage

Hello, I would like to report my concerns regarding my newly created account. I have just downloaded litmatch for the first time and i proceeded to sign up but as i did, I accidentally entered the wron date of bith but i cancelled sign up immediately. I tried once again but now it led me to sign in and it says that i already have that account. So i opened the account where i am sure i did not proceed to create but it is here now so i open and i have no acces. Literally ni access. There’s a popup that says some foreign words and I don’t get it, at the very end of the popup it sayd ban id or something like what did i get banned for? I want to know because i haven’t done anything, literally and also i cannot press anything else because the pop up dominates the screen and it cannot be close the only option is a button that reads “community guidelines” please address this issue, I really look forward to an effective response from you

— 4 months ago by Kenneth

Hello I'm new

— 4 months ago by Ian

I got banned for being underage but I'm not under age I'm 15 it said u have to be at least 13

— 5 months ago by Akiodump.

How to unban account

— 5 months ago by Akiodump.

Diko alam bat naban yung acc ko nasa room lang ako tapis bigla nag back tas pag balik ko ban na sana ma unban

— 5 months ago by peejay

I was banned on litmatch can you help me 22036975

— 5 months ago by Mary Joy Baluyut

HI CAN I REPORT ABOUT BULLYING?

— 5 months ago by Jasper Dizon

Can you send me the email address I used in my previous account. this is my litmatch id no: 4525445748

— 5 months ago by Jml

Hello my account got banned please un ban it i have some important person waiting this is my ban number 21832666

— 5 months ago by Blessie Faith Bongalos

Please assist in deleting this account 'Faith' with lit ID: 5390960003. Someone is impersonating me, using my name and several pictures from my Facebook account. I wouldn't have known about it if it hadn't been reported to me. Immediate action is needed. This person is also using my identity on other social media platforms, including Instagram and Mobile Legends. I already posted about it on my Facebook profile to warn my friends about this impersonator. Here is the link of my post: https://www.facebook.com/share/p/c2M7Sfo1VfxK7yef/ Impersonator lit ID (Please delete this account): 539096003 This is identity theft. Please help me delete this account. Please reach out to me if you have doubts regarding my report. Thank you!

— 5 months ago by James Clyde Barut

My litmatch account is permanently banned ang blocked device please solve my problem. Thank you.

— 5 months ago by Gwinny

can you please restored my litmatch account asap

— 5 months ago by Juniel

Paunbanned ng acc

— 5 months ago by tala

BAN_ID21499577 i’m old enough

— 5 months ago by HsojJoshuazxc

My acc was baned sorry for my mistake and other words sorry im not again BAN_ID :21471599

— 5 months ago by Casca

Hi, I'm writing to appeal my recent ban from LitMatch. I understand that certain content is not allowed, but I was surprised to be banned for a picture of myself in bed. I wasn't aware that this was against the rules, and I wasn't intending to violate any guidelines. I'm happy to remove the picture if that's necessary. I've enjoyed using Litmatch and would appreciate the opportunity to continue using the platform. Thank you for your time and consideration.

— 5 months ago by Chan veenu

My account has been ban for no reason

— 5 months ago by snox

I got banned again even if I don't do anything wrong pls If I do a mistake I'm sorry I will not doing it anymore,pls unbanned it😔

— 5 months ago by kape

Open acct

— 6 months ago by Zach

i cannot do that anymore

— 6 months ago by Unknown

I accidentally ban.BAN_ID 21334083

— 6 months ago by Ella

i can't log in into my account

— 6 months ago by Shawn

BAN_ID 21180469 Please unbanned

— 6 months ago by SAFWAN HARIZ

Dear Litmatch Support Team, Good day. I was wrongly banned as i was playing with my firend then suddenly i baeen banned. Here is my BAN_ID 21163472 kindly unbanned me as I pay for the apps every month but being banned make me unable to used my account. I hope this message finds you well. I am writing to seek your assistance in unbanning my profile account, which has been banned incorrectly. I have been a loyal user of Litmatch with a premium account for the past two years and have accumulated over 12,000 diamonds that I have yet to use. I assure you that I have always adhered to the guidelines and have used the app actively and responsibly. Specifically, I have never engaged in any of the following prohibited behaviors: 1. Violation of laws and regulations: I have always followed the laws and regulations while using Litmatch and have never engaged in any activities or made statements that violate them. 2. Various fraudulent activities: I have never engaged in internet fraud, impersonated official accounts, or induced risky transactions. 3. Cheating behaviors: I have not used third-party software or simulation devices to engage in deceptive behaviors such as mass registration of fake accounts, simulated clicks, fake likes, or fake comments. I have not tampered with or obtained user information maliciously, nor have I been involved in cheating, account resale, or virtual assets manipulation. 4. Harm to minors: I have always respected the safety and well-being of minors and have never engaged in behavior or content that could harm them. 5. Cyberbullying: I have not participated in cyberbullying, including disseminating private information, bullying, insulting, or defaming others, or insulting others' beliefs. 6. Incompatibility with ethical standards: I have not promoted or glorified terrorist organizations, extremist groups, or cults, nor have I shared pornography, violence, terrorism, bloodshed, prohibited items, pseudo-science, false information, disgusting, intensive, ugly, or terrifying content, or engaged in identity theft. 7. Content redirection: I have not redirected communication outside the platform that could compromise users' information and property security. 8. Malicious Interaction Fraud: I have not used curses or other means to induce likes, comments, private messages, etc., for the purpose of obtaining traffic. I kindly request your team to review my account and lift the ban at your earliest convenience. I value the community and the connections I have made through Litmatch, and I am eager to continue using the app. Thank you for your prompt attention to this matter. I look forward to your positive response. Best regards, SAFWAN HARIZ safwanhariz278@redacted 013-2402708

— 6 months ago by Ryuta

i apologize for my ignorance, but i mistakely a wrong birth date at my account i would like to change it on my original birthdate. Help me to change it pls

— 6 months ago by ALDEN

I'm really sorry to say bad word in a llitmatch l apologies to all of you promise I never say again bad word n llitmatch please Unban my llitmatch account couse I'm bored this night please unban please

— 6 months ago by ALDEN

I'm really sorry to say bad word in a llitmatch l apologies to all of you promise I never say again bad word n llitmatch please Unban my llitmatch account couse I'm bored this night please unban please

— 6 months ago by Zian Blake

Hello, please help to unban my account, I am not doing anything wrong with my account, please help to unban my account.

— 6 months ago by Zian Blake

Hello, please help to unban my account, I am not doing anything wrong with my account, please help to unban my account.

— 6 months ago by Mert akdağ

Öncelikle merhaba ben bugün litmatche girdim ban yediğimi gördüm be çok şaşırdım durduk yere ban yemişim ban yememem için çok dikkatli davranıyordum ama yinede ban yedim bu tarihe kadar 07.14.2024 tarihine kadar giremiyorum lütfen bu konuda yardımcı olun bani kaldirmanizi rica ediyorum lütfen ID;3317752308 isim mert Lütfen bani kaldırın rica ediyorum tekrardan kolay gelsin

— 6 months ago by KAIO VICTOR MENDES DOS SANTOS

Minha conta foi banida e eu nao consigo entrar mais no aplicativo não foi contra as diretrizes do aplicativo

— 6 months ago by Edson

My situation now is ban please unbanned me I'm begging please unbanned me i never do that again I promise please my name is edson my ban id is 20860536

— 6 months ago by Edson

Please unbanned me my account is ban my account name is edson please

— 6 months ago by Edson

I'm so sorry please