Contact PeakFinder Customer Service

Why should I report an Issue with PeakFinder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fabio Soldati to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Really like the height adjustment tool, and getting great labeled photos of mountains here in the White Mountains.This app is amazing.

2. Sometimes I have trouble lining up the labels with the terrain or getting elevations to show up the way I want but that probably has more to do with my lack of practice, my phone, and needing reading glasses than the app.

3. For example: while photographing in the Alps for six weeks this app let me store labeled landscape photos on my phone for reference later for working on the thousands of photos from my camera.

4. I love using it to identify mountains and orient myself on trails I've traveled many times but was blindly unaware of my surroudings.Getting better with each release.

5. Then when I got a new phone I was able to "share" the photos to myself and import them into the new phone (rotated to landscape before sharing 4:3).

6. When I visit a new area I can download the new data and identify mountains without having any wireless service.

7. Definitely 5 stars.If you live around mountains, or visit areas with mountains, this app is well worth the money.

8. It is also just fun to be able to identify mountains while hiking.

9. I do have to realign the phone compass almost every day I turn on peakfinder, but no big deal.

10. Might be nice to have a feature to exaggerate vertical relief, since the height differences often look larger in real life than on the screen.

11. Even if you predownload everything it still asks to update on every single launch and if you have no internet (rarely do when I want to use this app) it won't work 99% of the time.

1. Fix PeakFinder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PeakFinder: Restarting the app will resolve most errors.
2. Update the PeakFinder App. Here is how:
   1. On Android goto PlayStore » Search for "PeakFinder" » Open PeakFinder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PeakFinder » click "UPDATE".
3. Clear PeakFinder app cache: Clearing cached data will force your app to retrieve the latest data directly from PeakFinder servers.
   1. On Android, goto Settings » Apps » Select "PeakFinder" » click Storage » click "Clear Cache".
4. Check PeakFinder app permissions. If any of these permissions required to use your device's features are disenabled, PeakFinder might not work.
5. Uninstall and reinstall PeakFinder. If nothing else has worked, completely uninstall PeakFinder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PeakFinder not working

2. Fix PeakFinder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PeakFinder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PeakFinder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PeakFinder may not be able to connect to the Internet when running in the background.