Published by NATURE MOBILE GmbH

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Why should I report an Issue with iKnow Trees 2 PRO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NATURE MOBILE GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About iKnow Trees 2 PRO

1. The mission of NATURE MOBILE is to present exciting topics from nature and other areas to a wide audience of interested people, enthusiasts, and experts in an attractive way.

2. Learn where you can find certain species, how their leaves, flowers, and fruits look like and taste.

3. The ultimate FIELD GUIDE to TREES OF EUROPE and NORTH AMERICA, all in the palm of your hand!

4. Find inspiration and experience nature in a whole new way.

5. Finally, you have the option to identify species without the help of a heavy book.

6. You get a comprehensive library full of facts, figures, and images.

7. You are an author or photographer, you have fascinating ideas or content, please contact us at support@naturemobile. org.

iKnow Trees 2 PRO Customer Insights

1. A lot of the pictures too far to be helpful with identifying.The quiz the pics are distant on smaller devices, could do with a magnifying optionMissing a lot of trees in the Midwest US - as other users have mentioned.

2. update the common and latin names to include cultivars and other species of the same genus for example manitoba, autumn blaze, emerald queen, crimson king maples are just a few of the ones that i have not seen.

3. I'm disappointed with what i paid for and would like changes to be made or i will get a refundTo much missing in this app, pictures are thumbnail size (just to small to be helpful).

4. Looking for trees I know are in my area I noticed many missing right away like red mulberry and slippery elm.

5. Endless loops, dead ends, back & forth cycling - all for nothing.Many trees missing.

6. Missing a lot of trees, for instance where are all the Hickory trees, they have only one listed, I can name 5 off the top of my head.

7. Some pictures are good other aren't making tree id difficult.

8. I'm very disappointed for the price.Needs to have more trees.

9. Please fix this.I live in the northeast US most trees Im looking for aren't in here.

10. I chose to download the largest pictures yet when I expand them they only take up a quarter of my screen and it's hard to see fine details.

11. Yeah, not pleased with this app and what I paid for it.The data base of Genus and Species in terrible, nowhere near enough.

Steps to Troubleshoot & Fix iKnow Trees 2 PRO Issues

1. Fix iKnow Trees 2 PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iKnow Trees 2 PRO: Restarting the app will resolve most errors.
  2. Update the iKnow Trees 2 PRO App. Here is how:
    1. On Android goto PlayStore » Search for "iKnow Trees 2 PRO" » Open iKnow Trees 2 PRO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iKnow Trees 2 PRO » click "UPDATE".
  3. Clear iKnow Trees 2 PRO app cache: Clearing cached data will force your app to retrieve the latest data directly from iKnow Trees 2 PRO servers.
    1. On Android, goto Settings » Apps » Select "iKnow Trees 2 PRO" » click Storage » click "Clear Cache".
  4. Check iKnow Trees 2 PRO app permissions. If any of these permissions required to use your device's features are disenabled, iKnow Trees 2 PRO might not work.
  5. Uninstall and reinstall iKnow Trees 2 PRO. If nothing else has worked, completely uninstall iKnow Trees 2 PRO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iKnow Trees 2 PRO not working


2. Fix iKnow Trees 2 PRO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iKnow Trees 2 PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iKnow Trees 2 PRO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iKnow Trees 2 PRO may not be able to connect to the Internet when running in the background.

Reported Issues