AppContacter
Contact Family Tree Archive Customer Service
Published by Drevo team
Report an issue with Family Tree Archive.
Send the customer service your feedback so they can fix your issue asap.
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Why should I report an Issue with Family Tree Archive?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Drevo team to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Family Tree Archive Customer Insights
1. Brothers and Sisters and their Family Cannot be added 2.
2. I didn't found alot of things: 1.
Steps to Troubleshoot & Fix Family Tree Archive Issues
1. Fix Family Tree Archive Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Family Tree Archive: Restarting the app will resolve most errors.
- Update the Family Tree Archive App. Here is how:
- On Android goto PlayStore » Search for "Family Tree Archive" » Open Family Tree Archive » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Family Tree Archive » click "UPDATE".
- Clear Family Tree Archive app cache: Clearing cached data will force your app to retrieve the latest data directly from Family Tree Archive servers.
- On Android, goto Settings » Apps » Select "Family Tree Archive" » click Storage » click "Clear Cache".
- Check Family Tree Archive app permissions. If any of these permissions required to use your device's features are disenabled, Family Tree Archive might not work.
- Uninstall and reinstall Family Tree Archive. If nothing else has worked, completely uninstall Family Tree Archive then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Family Tree Archive not working
2. Fix Family Tree Archive Server issues & Internet Connection
- Check network connection: An unstable Internet will make Family Tree Archive be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Family Tree Archive not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Family Tree Archive may not be able to connect to the Internet when running in the background.
