Published by NATURE MOBILE GmbH

Report an issue with iKnow Birds 2 LITE.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with iKnow Birds 2 LITE - Europe?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NATURE MOBILE GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

iKnow Birds 2 LITE Customer Insights

1. I also checked their website which tells you what birds are inside the app and annoyingly, they also have a few names wrong and some very common birds missing, a couple have American names instead of its international or European name! Why? The app isn't for American birds but European! Doesn't therefore give me any encouragement to spend (€13.85) on the main app due to.Interactive, interesting, thoughtfully appAmazingI love this app! It's super helpful to my club I highly recommend getting all the other apps.

2. Uninstall.It appears that they have got the wingspan and the length the wrong way round well at least I think so.. It would be great if they can fix this small but noticeable mistake.Quite promising.

3. No explanation or unclearI am pleasedThe develper says you need a high end divice for this app (which is only fair I guess).

4. They might be expensive but it's worth it!Switches languages and misspellings in descriptions, incorrect and incomplete information.

5. The lite version had too few birds on it to even assess (15).

6. Plenty of other stuff out there for free or much cheaper.Won't let me download database.

7. Needs a lot of work.

8. Nice photos.

Steps to Troubleshoot & Fix iKnow Birds 2 LITE Issues

1. Fix iKnow Birds 2 LITE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iKnow Birds 2 LITE: Restarting the app will resolve most errors.
  2. Update the iKnow Birds 2 LITE App. Here is how:
    1. On Android goto PlayStore » Search for "iKnow Birds 2 LITE" » Open iKnow Birds 2 LITE - Europe » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iKnow Birds 2 LITE » click "UPDATE".
  3. Clear iKnow Birds 2 LITE - Europe app cache: Clearing cached data will force your app to retrieve the latest data directly from iKnow Birds 2 LITE servers.
    1. On Android, goto Settings » Apps » Select "iKnow Birds 2 LITE - Europe" » click Storage » click "Clear Cache".
  4. Check iKnow Birds 2 LITE app permissions. If any of these permissions required to use your device's features are disenabled, iKnow Birds 2 LITE might not work.
  5. Uninstall and reinstall iKnow Birds 2 LITE. If nothing else has worked, completely uninstall iKnow Birds 2 LITE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iKnow Birds 2 LITE not working


2. Fix iKnow Birds 2 LITE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iKnow Birds 2 LITE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iKnow Birds 2 LITE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iKnow Birds 2 LITE may not be able to connect to the Internet when running in the background.

Reported Issues