Contact Gospel Media Customer Service

Why should I report an Issue with Gospel Media?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Church of Jesus Christ of Latter-day Saints to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Gospel Media app is a companion app to the Gospel Library app of The Church of Jesus Christ of Latter-day Saints.

2. The app includes a wide selection of Church videos, images, and music that can be organized, downloaded, and presented offline when teaching and sharing media at Church, at home, or on the go.

1. It causes more frustration than it is worth.The App is really good ..but here in Nigeria we don't have free WiFi access and subscription of a data plan is really expensive..I suggest .. during play back we get to choose the video quality we want to watch or listen to.

2. So be sure to close all the way out of the app to save your battery.App crashes as soon as you try to cast, video playback won't rotate to landscape even in full screen mode, touching anywhere on the screen while videos are playing causes it to pause and sometimes there is no way to resume.

3. Might as well find the same videos on YouTube.Great idea, but very unpolished.

4. The app needs the ability to play a video select a button to book mark a spot as a stop or start.

5. Different video qualities should be added so we choose the one our data plan would reachNo one can import playlists I share.

6. Used to be easy as they were organized alphabetically, but with the latest update it's organized by type and I find it difficult to find a specific hymn or even to sort.

7. I love the idea of this app if it just worked as described.Don't like the way the hymns are organized.

8. At least listing the page numbers would be helpful! Other than that the app is good!This app promises so much, but delivers so little.

9. The app works great at allowing you to download videos for a lesson.

10. We have no idea why it is failing.Has barely any content for Spanish and Portuguese.

11. Videos don't play for me on galaxy s9.

1. Fix Gospel Media Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gospel Media: Restarting the app will resolve most errors.
2. Update the Gospel Media App. Here is how:
   1. On Android goto PlayStore » Search for "Gospel Media" » Open Gospel Media » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gospel Media » click "UPDATE".
3. Clear Gospel Media app cache: Clearing cached data will force your app to retrieve the latest data directly from Gospel Media servers.
   1. On Android, goto Settings » Apps » Select "Gospel Media" » click Storage » click "Clear Cache".
4. Check Gospel Media app permissions. If any of these permissions required to use your device's features are disenabled, Gospel Media might not work.
5. Uninstall and reinstall Gospel Media. If nothing else has worked, completely uninstall Gospel Media then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gospel Media not working

2. Fix Gospel Media Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gospel Media be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gospel Media not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gospel Media may not be able to connect to the Internet when running in the background.