Published by Jimmy Swaggart Ministries on Oct 11, 2024

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Why should I report an Issue with SBN NOW?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jimmy Swaggart Ministries to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SBN NOW

1. You can now enjoy programs like Family Worship Center Live, The Message of the Cross, Frances and Friends, A Study In The Word and The Classic Crusades right in the SBN Now app!

2. SonLife Broadcasting Network includes 100% original content produced by Jimmy Swaggart Ministries.

3. Watch the Sonlife Broadcasting Network live and on demand wherever you are!

4. The new SBN Now app includes the live stream in English, Spanish and Portuguese as well as Video on Demand!

5. Offline Viewing within the app to take your favorite programs on the go!

SBN NOW Customer Insights

1. Other that it's great.I prefered the old app I could play it all night beside my pillow and turn the phone light off now and it doesn't drain my phone battery, once I turn the light off everything stops! Besides I could always find what I wanted more easier- prayer, Sunday church, bible studies, crossfire and now it's taking me back to 2020 services Its very difficult to find ANYTHING that is current on SBN nor Son Life.

2. Not a fan of how the screen automatically goes into landscape mode when I want it to stay in portrait mode.Great content at anywhere and any time! I love how easy it is for me to tune into God's Word anywhere with SBN.

3. I will keep trying to use it and assume that the app developers will troubleshoot the problem, which I never had on the previous version.I love this app but dislike the new update, the option to listen only is no longer available.

4. God bless you all🙌 THIS MINISTRY IS TRULY A BLESSING!! LOVE IT!Absolutely life changing! I literally can't put together the words to describe what a lifeline to Jesus this network is.

5. After freezing momentarily, the stream resumes, but then starts freezing and buffering again, and doesn't resume playing after a second or third occurrence.

6. The new layout is cool; however, I have been experiencing what appears to be freezing and buffering in recent days.

7. Not happy with new update.Love SBN and I watch the programming as much as I can.

8. Except you can't find any classics past 1987 or the where they sang the song put your hand in the hand of the man from Galilee.

9. Fantastic group of speakers and the music is awesome!I love this app.

10. At work, at home, on vacation, no matter where I am, I can plug into scripture and know I'm getting quality content.

11. While in my pocket if accidentally touch the screen it gets all messed up, have to stop what I'm doing to fix.

Steps to Troubleshoot & Fix SBN NOW Issues

1. Fix SBN NOW Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SBN NOW: Restarting the app will resolve most errors.
  2. Update the SBN NOW App. Here is how:
    1. On Android goto PlayStore » Search for "SBN NOW" » Open SBN NOW » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SBN NOW » click "UPDATE".
  3. Clear SBN NOW app cache: Clearing cached data will force your app to retrieve the latest data directly from SBN NOW servers.
    1. On Android, goto Settings » Apps » Select "SBN NOW" » click Storage » click "Clear Cache".
  4. Check SBN NOW app permissions. If any of these permissions required to use your device's features are disenabled, SBN NOW might not work.
  5. Uninstall and reinstall SBN NOW. If nothing else has worked, completely uninstall SBN NOW then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SBN NOW not working


2. Fix SBN NOW Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SBN NOW be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SBN NOW not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SBN NOW may not be able to connect to the Internet when running in the background.

Reported Issues