Contact NAVER TV Customer Service

Why should I report an Issue with NAVER TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NAVER Corp. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Popular videos, various dramas, live, NAVER Clip all in one place!

2. See you at NAVER TV, a place where fun videos gather. - Watch interesting live videos together while chatting.

3. You can support your artist by participating in real-time voting. - Enjoy live cultural performances such as musicals and plays. - You can keep your favorite videos in one place and watch them again at any time. - You can enjoy short fun, NAVER Clip on NAVER TV as well. - If you have a NAVER TV channel, you can easily upload clips on the app.

1. And I'm satisfied about the update.Can't sign up or log in.. first shows as login successful but right after it says un expected error has occurred..try again laterI can't do anything because there's always a "temporary error" for every single thing i want to do.Entertaining, easy and up to date.You know, it's missing alot of potential views because you don't put CC option in it, alot of international fans downloaded this and trying to understand what they said, believe me the app is really good, i like it, but it really missing big big potential, put.. CC.. option..K fans, don't complain about sub or locked content because it's only for koreans.

2. No english subtitles for international fans Other than that, I really like this app, especially that it's where I can watch the Naver's Princess, MoonbyulIt's a very handy app when it comes to traveling across the world on a daily basis.

3. Also, consider releasing an Android TV app.I love this app so much! But sadly its really laggy whenever i watch videos (any videos) I dont know of this is just my device or the app but if it is the app can you please fix it! (or its maybe the device im using, i have low storage)idk if its about my phone or the app, but i can't see the comment even though i follow the channels i want to watch.

4. I only wonder if the Naver TV web interface is still on track to be merged into Naver NOW web interface, because last I checked, it's not 2022 anymore.

5. Naver has beaten YouTube in a way that it can play jikcam at hd on my device while YouTube can't.

6. I understand their decisions because there's no relevant ads for international viewers.A few problems 1.

7. i even refresh and uninstall the app so many time already and it's still the same 😭 i hope someone can help me to solve my problem.

8. Therefore, NAVER SHOULD LOCK IT.

9. BUT the recent uploads of some creators are locked internationally.

10. The reason why there's locking is because this app can't show you relevant ads.

11. no lags, notifications in time etc.

1. Fix NAVER TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NAVER TV: Restarting the app will resolve most errors.
2. Update the NAVER TV App. Here is how:
   1. On Android goto PlayStore » Search for "NAVER TV" » Open NAVER TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NAVER TV » click "UPDATE".
3. Clear NAVER TV app cache: Clearing cached data will force your app to retrieve the latest data directly from NAVER TV servers.
   1. On Android, goto Settings » Apps » Select "NAVER TV" » click Storage » click "Clear Cache".
4. Check NAVER TV app permissions. If any of these permissions required to use your device's features are disenabled, NAVER TV might not work.
5. Uninstall and reinstall NAVER TV. If nothing else has worked, completely uninstall NAVER TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NAVER TV not working

2. Fix NAVER TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NAVER TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NAVER TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NAVER TV may not be able to connect to the Internet when running in the background.