Contact Apple Federal Credit Union Customer Service

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1. Everything else works fine so I know it's not the network, its the app and the AFCU Website, again.Any time you select a section (transfer funds, pay bills, apply/add account), there is a loading screen for as long as it would take a dial-up connection to load.

2. Even upon entering the app, it can take up to 5 minutes to load one page, that's if it doesn't give you the notification that there is no network connection even when there is perfect connection! Ended up paying 1 bill twice because of the lag, and told me the transfer was not complete, even thought it charged me twice.

3. Not really sure what's going on since it was working well up until about 2 weeks ago and now its unbelievably slow and frustrating!I'm having the same problem everyone else seems to be having, to keep it simple it won't work, it won't even load.

4. when it does work it is an excellect app that can help you gain access to your accounts, transfer funds, look at documents, pay bills, etc.

5. For the past 2 weeks, every time I attempt to log in, I get an error staring, "A network connection error has occurred.

6. I keep getting the same notification "A network connection error has occurred.

7. Then, when you hit the back button on your phone (because the app doesn't actually give you the ability to close those sections) there is another loading screen that does not ever go away until you close the app and login again.

8. I've received no communication stating they are having issues nor when they believe it will be fixed.This app used to be great but within the past couple of weeks has become terrible.

9. I tried many times to have a temporary password sent to no avail.For the past two months my mobile app experience has been horrible! I've tried transferring monies to internal members which was a feature I greatly appreciated.

10. This is unbelievably frustrating and leaves me with limited options for tracking my accounts.this app is starting to become very glitchy.

11. Emptying my account at the actual bank, because its apparently the early 1800s and they would like to make it incredibly difficult to withdraw/transfer funds out.Truly one of the most limited banking apps I've ever had.

1. Fix Apple Federal Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Apple Federal Credit Union: Restarting the app will resolve most errors.
2. Update the Apple Federal Credit Union App. Here is how:
   1. On Android goto PlayStore » Search for "Apple Federal Credit Union" » Open Apple Federal Credit Union » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Apple Federal Credit Union » click "UPDATE".
3. Clear Apple Federal Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from Apple Federal Credit Union servers.
   1. On Android, goto Settings » Apps » Select "Apple Federal Credit Union" » click Storage » click "Clear Cache".
4. Check Apple Federal Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, Apple Federal Credit Union might not work.
5. Uninstall and reinstall Apple Federal Credit Union. If nothing else has worked, completely uninstall Apple Federal Credit Union then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Apple Federal Credit Union not working

2. Fix Apple Federal Credit Union Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Apple Federal Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Apple Federal Credit Union not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Apple Federal Credit Union may not be able to connect to the Internet when running in the background.