Published by American College of Cardiology Foundation on Apr 1, 2024

Report an issue with TreatHF.
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Why should I report an Issue with TreatHF?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of American College of Cardiology Foundation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TreatHF

1. TreatHF helps clinicians confirm which therapies are suggested for their symptomatic heart failure patients with reduced ejection fraction (stage C HFrEF), and provides guidance on the use of each therapy.

TreatHF Customer Insights

Steps to Troubleshoot & Fix TreatHF Issues

1. Fix TreatHF Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TreatHF: Restarting the app will resolve most errors.
  2. Update the TreatHF App. Here is how:
    1. On Android goto PlayStore » Search for "TreatHF" » Open TreatHF » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TreatHF » click "UPDATE".
  3. Clear TreatHF app cache: Clearing cached data will force your app to retrieve the latest data directly from TreatHF servers.
    1. On Android, goto Settings » Apps » Select "TreatHF" » click Storage » click "Clear Cache".
  4. Check TreatHF app permissions. If any of these permissions required to use your device's features are disenabled, TreatHF might not work.
  5. Uninstall and reinstall TreatHF. If nothing else has worked, completely uninstall TreatHF then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TreatHF not working


2. Fix TreatHF Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TreatHF be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TreatHF not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TreatHF may not be able to connect to the Internet when running in the background.

Reported Issues