Published by American College of Cardiology Foundation

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with ACC.19?



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Why chat with our AI ACC.19 Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of ACC.19.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. rapidly updateseasy access to all the contentsvery impressed with ease of use.The updates slow down access to the schedule.Would be better if instruction given prior.But good to use still early to tell.Very helpful to schedule sessions and claim credit for CMEsbest meeting appit's.

2. easy interface.

Steps to Troubleshoot & Fix ACC.19 Issues

1. Fix ACC.19 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ACC.19: Restarting the app will resolve most errors.
  2. Update the ACC.19 App. Here is how:
    1. On Android goto PlayStore » Search for "ACC.19" » Open ACC.19 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ACC.19 » click "UPDATE".
  3. Clear ACC.19 app cache: Clearing cached data will force your app to retrieve the latest data directly from ACC.19 servers.
    1. On Android, goto Settings » Apps » Select "ACC.19" » click Storage » click "Clear Cache".
  4. Check ACC.19 app permissions. If any of these permissions required to use your device's features are disenabled, ACC.19 might not work.
  5. Uninstall and reinstall ACC.19. If nothing else has worked, completely uninstall ACC.19 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ACC.19 not working


2. Fix ACC.19 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ACC.19 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ACC.19 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ACC.19 may not be able to connect to the Internet when running in the background.

Reported Issues

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