Published by American College of Cardiology Foundation on Nov 21, 2024

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Why should I report an Issue with AnticoagEvaluator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of American College of Cardiology Foundation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About AnticoagEvaluator

1. Make well-informed decisions on anti thrombotic therapy for your non-valvular AF patients with the updated AnticoagEvaluator. • Generate individualized risk for anti thrombotic therapy options based on individual clinical trials. • Improve accurate use of DOACs with adjusted dosage based on prescribing information, fine-tuned for renal and other patient characteristics.

2. This app is based on SPARC Tool, developed by Peter Loewen, ACPR, Pharm. D.

AnticoagEvaluator Customer Insights

1. Nice.

Steps to Troubleshoot & Fix AnticoagEvaluator Issues

1. Fix AnticoagEvaluator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AnticoagEvaluator: Restarting the app will resolve most errors.
  2. Update the AnticoagEvaluator App. Here is how:
    1. On Android goto PlayStore » Search for "AnticoagEvaluator" » Open AnticoagEvaluator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AnticoagEvaluator » click "UPDATE".
  3. Clear AnticoagEvaluator app cache: Clearing cached data will force your app to retrieve the latest data directly from AnticoagEvaluator servers.
    1. On Android, goto Settings » Apps » Select "AnticoagEvaluator" » click Storage » click "Clear Cache".
  4. Check AnticoagEvaluator app permissions. If any of these permissions required to use your device's features are disenabled, AnticoagEvaluator might not work.
  5. Uninstall and reinstall AnticoagEvaluator. If nothing else has worked, completely uninstall AnticoagEvaluator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AnticoagEvaluator not working


2. Fix AnticoagEvaluator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AnticoagEvaluator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AnticoagEvaluator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AnticoagEvaluator may not be able to connect to the Internet when running in the background.

Reported Issues