Published by Zhuowei Zhang

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zhuowei Zhang to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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BlockLauncher Customer Insights

1. I currently am having a problem with connecting to servers, when I try to connect it tries and then it says "could not connect outdated client" I have no clue if this means you will have to update this app or what but please let me know if it can be fixed!The fact that EVERY SINGLE TIME I try to use mods, unless it's in a realm, it just gives me the error message saying "There was a problem loading this world." No matter what mod it is, it always says that.

2. From what I'm seeing, I am not the only one with this issue.*1.14.1 compatibility ONLY* (I found this out by quickly snapping a screenshot of a message that popped up on screen that didn't stand long enough for the human eye to read.) This app doesn't support modern versions of minecraft due to the implementation of the new ADDONS for Minecraft Bedrock.

3. If anyone knows how to fix this problem please tell me.It's good, but can you add more features to the menu of the thing, like choosing vanilla and modded items, and enchanting tools, switching the time and weather, all kinds of stuff! I have been waiting for something like that for 1.13.1.5 for a while now, and I would love the app more if it happendIt wont even open.

4. I look forward to seeing this app working for me once again, but I understand if it can not be done.Used to work (And I loved it while it did) but one day I went to play it and when I tried playing my world it kept on telling me that it cant load it and then it would start playing an ad.

5. 🙄 I clicked the wrench thing at the top if the screen and turned on one of the options that said to turn on if the app was crashing but it didn't help.

6. Every time i tried to open the app, it kept asking me to choose a version.

7. If you want, I can email you (the dev) a picture of the error message, maybe you could shed some light on the matter at hand.

8. However, this message didn't stay on screen long enough for me to read more than the word "you".

9. A message would pop up on screen saying something about Minecraft versions.

10. If somehow you could find a way to get your hands on this outdated version then this app would work with assumingly no issues.

11. Otherwise the app is awesome and I could sign into Xbox LIVE, play with some friends, prefriends, and strangers on servers, and earn achievements.

Steps to Troubleshoot & Fix BlockLauncher Issues

1. Fix BlockLauncher Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BlockLauncher: Restarting the app will resolve most errors.
  2. Update the BlockLauncher App. Here is how:
    1. On Android goto PlayStore » Search for "BlockLauncher" » Open BlockLauncher » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlockLauncher » click "UPDATE".
  3. Clear BlockLauncher app cache: Clearing cached data will force your app to retrieve the latest data directly from BlockLauncher servers.
    1. On Android, goto Settings » Apps » Select "BlockLauncher" » click Storage » click "Clear Cache".
  4. Check BlockLauncher app permissions. If any of these permissions required to use your device's features are disenabled, BlockLauncher might not work.
  5. Uninstall and reinstall BlockLauncher. If nothing else has worked, completely uninstall BlockLauncher then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BlockLauncher not working


2. Fix BlockLauncher Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BlockLauncher be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BlockLauncher not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BlockLauncher may not be able to connect to the Internet when running in the background.

Reported Issues

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