Published by Universal Currency on Dec 1, 2024

contact Currency Converter Chat with our AI-based Currency Converter Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Currency Converter?



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Why chat with our AI Currency Converter Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Currency Converter.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. i.e. use the keyboard arrow keysNothing to fault, but could've been even better if rate alert function is available.I really love and enjoy your app but there is just few things that you need to do to perfect this app.. Please enable us the to do Copy and Paste and also enable us to zoom in and out when viewing the bank notes of every currency and lastly but not least enable voice reader just to favor those who have problems with their vision... I am telling you if you can do all these three things that I have just said then your app will be the one of the best if not the best on the play store...!!!I didn't purchase a subscription when U bought this app, yet I was just notified that my purchase has expired?! I will be reporting this to Google.Used this app for many years living abroad and needing to know exchange rates - five stars! But on my new Moto G10 it just crashes after two secon...

2. But the new installation had preserved my preferences - how did that happen??This is the best current currency exchange rates and converter app I've ever used as there's no annoying ads & even directs you to confirm your currency rates from either Google search or Yahoo finance and most of all, contains all country currencies even cryptocurrencies.

3. It would be good to paste values (like from the calculator) and it would also be useful to place the cursor at different points in the entered value so you can delete individual numbers.

4. Changed phone to an IPhone now and it doesn't seem to be on the app store so disappointed I have had to find a different one which isn't as good!It's excellent 👍.

5. It never displays any obtrusive full screen advertisements, like other currency apps do.Should have option to choose landing page, arguably Charts is the most frequently viewed.

6. I was just so pleased and feel so great using this app because it has made me to understand completely how to calculate & convert between currencies along their respective rates.

7. The best ever! pls do keep up the good work.I really like this application even the free version was really good so I decided to buy it.

8. Otherwise excellent.Generally it is a very good offline exchange rate app.

9. Cleared cache, uninstalled, reinstalled - same result.

10. Really like this app to keep an eye on rates for euros and USD.

11. Edit: Cleared the cache - same result.

Steps to Troubleshoot & Fix Currency Converter Issues

1. Fix Currency Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Currency Converter: Restarting the app will resolve most errors.
  2. Update the Currency Converter App. Here is how:
    1. On Android goto PlayStore » Search for "Currency Converter" » Open Currency Converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Currency Converter » click "UPDATE".
  3. Clear Currency Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Currency Converter servers.
    1. On Android, goto Settings » Apps » Select "Currency Converter" » click Storage » click "Clear Cache".
  4. Check Currency Converter app permissions. If any of these permissions required to use your device's features are disenabled, Currency Converter might not work.
  5. Uninstall and reinstall Currency Converter. If nothing else has worked, completely uninstall Currency Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Currency Converter not working


2. Fix Currency Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Currency Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Currency Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Currency Converter may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!