Contact Vault Pro- Hide Photos and Vid Customer Service

Why chat with our AI Vault Pro- Hide Photos and Vid Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Vault Pro- Hide Photos and Vid.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. But the frikin apps lock ask you to enter password every 30-60 seconds.videos corrupted :( after i uploaded 20+ videos to this app, i can't open/play half of them; shocked, i immediately restore them, but guess what - all of the files i wasn't able to play inside the app are now destroyed (i can't even play them with normal video apps).. help!!! is there anyway to retrieve those files..?! please :(Worst app.

2. it doesn't let me lock the apps like I thought it would and I can't seem to import files or documents.The app stops working often and needs a tap to make it work again.

3. Kind of sorry I bought this now.Happily used the paid version for years, however with the recent Android update the App Locker portion stopped working.

4. Very poor app developers.Apparently one can only store 3gp video files even with the Pro version.

5. I have mpg and aiff files from facilities I visit that I need to protect and this app just doesnt even see them in the list of files to protect.

6. Had to move everything manually and delete free version.

7. Sync not showing up in cloud at all.Before I purchased the app it said you needed Android 5 and above, now I see it says 8 and above after I purchased it.

8. I really with I wouldnt have spent any money on it.Works great but cloud service quit working.

9. Some of the free app lock applications better than this paid one.

10. The online chat function is never available and I have sent 2 emails in the last 3 weeks asking for help.

11. A free app in play store is able to do all these.

1. Fix Vault Pro- Hide Photos and Vid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vault Pro- Hide Photos and Vid: Restarting the app will resolve most errors.
2. Update the Vault Pro- Hide Photos and Vid App. Here is how:
   1. On Android goto PlayStore » Search for "Vault Pro- Hide Photos and Vid" » Open Vault Pro- Hide Photos and Vid » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vault Pro- Hide Photos and Vid » click "UPDATE".
3. Clear Vault Pro- Hide Photos and Vid app cache: Clearing cached data will force your app to retrieve the latest data directly from Vault Pro- Hide Photos and Vid servers.
   1. On Android, goto Settings » Apps » Select "Vault Pro- Hide Photos and Vid" » click Storage » click "Clear Cache".
4. Check Vault Pro- Hide Photos and Vid app permissions. If any of these permissions required to use your device's features are disenabled, Vault Pro- Hide Photos and Vid might not work.
5. Uninstall and reinstall Vault Pro- Hide Photos and Vid. If nothing else has worked, completely uninstall Vault Pro- Hide Photos and Vid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vault Pro- Hide Photos and Vid not working

2. Fix Vault Pro- Hide Photos and Vid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vault Pro- Hide Photos and Vid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vault Pro- Hide Photos and Vid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vault Pro- Hide Photos and Vid may not be able to connect to the Internet when running in the background.