Published by Muaz KADAN on May 12, 2024

Report an issue with MCipher.
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Why should I report an Issue with MCipher - Encrypt & Decrypt?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Muaz KADAN to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MCipher Customer Insights

Steps to Troubleshoot & Fix MCipher Issues

1. Fix MCipher Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MCipher: Restarting the app will resolve most errors.
  2. Update the MCipher App. Here is how:
    1. On Android goto PlayStore » Search for "MCipher" » Open MCipher - Encrypt & Decrypt » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MCipher » click "UPDATE".
  3. Clear MCipher - Encrypt & Decrypt app cache: Clearing cached data will force your app to retrieve the latest data directly from MCipher servers.
    1. On Android, goto Settings » Apps » Select "MCipher - Encrypt & Decrypt" » click Storage » click "Clear Cache".
  4. Check MCipher app permissions. If any of these permissions required to use your device's features are disenabled, MCipher might not work.
  5. Uninstall and reinstall MCipher. If nothing else has worked, completely uninstall MCipher then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MCipher not working


2. Fix MCipher Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MCipher be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MCipher not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MCipher may not be able to connect to the Internet when running in the background.

Reported Issues