Published by Media team code on Jun 3, 2024

Report an issue with Offline music player.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Offline music player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Media team code to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Offline music player image 1 contact Offline music player image 2

Offline music player Customer Insights

1. As of now, this application cannot be considered 'offline'.It glitches songs over songs when you scroll, and kicks you out randomly, please fix this, it works great when you just got it, but after like 10 minutes it starts doing that stuff, other then that its good, also try to lessin the adsI seem this is better since I lost the app play music has been banned maybe, so I tried using this app but the thing is there is a sound(tone) before the song played out.

2. Besides these issues, the app works exactly like Google play of old.I love the app, I used to use Google Music but they moved it to YouTube Music and I don't want to do that so I saw this and It is great but if you could let me move my music around because I want to listen to some music first.

3. I recommend.Fix glitches and bugs with sound control systemI respect your right to implement ads on your own app you've worked hard on, but it seems rather nefarious that you have titled your app as 'Offline', but are still requesting at the very least "android.permission.INTERNET" from the kernel.

4. To anybody wondering how to download songs you also have to download a music downloader.

5. First, Go on your music downloader and search whatever song you would like.

6. I don't know if you could check out this issue.🙂Can't play music for more than 1min without stopping and the app will switch off.

7. Second, download the song and then it will appear on this app ready to be played.

8. Even a local WebView html instance can be rendered without that permission, so please either change the permissions or the title of your application.

9. Thank you!!My only issue with this app is that it automatically stop playing once my phone screen light goes off.

10. The one I use I called super downloader and it works perfectly.

11. If someone could tell me how to add a song to a new playlist that would be helpful by the way.

Steps to Troubleshoot & Fix Offline music player Issues

1. Fix Offline music player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Offline music player: Restarting the app will resolve most errors.
  2. Update the Offline music player App. Here is how:
    1. On Android goto PlayStore » Search for "Offline music player" » Open Offline music player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Offline music player » click "UPDATE".
  3. Clear Offline music player app cache: Clearing cached data will force your app to retrieve the latest data directly from Offline music player servers.
    1. On Android, goto Settings » Apps » Select "Offline music player" » click Storage » click "Clear Cache".
  4. Check Offline music player app permissions. If any of these permissions required to use your device's features are disenabled, Offline music player might not work.
  5. Uninstall and reinstall Offline music player. If nothing else has worked, completely uninstall Offline music player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Offline music player not working


2. Fix Offline music player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Offline music player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Offline music player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Offline music player may not be able to connect to the Internet when running in the background.

Reported Issues