1. Even if you don't use the apps, you lose money, and the customer representative just tells you, "we had an issue." Boss Revolution charged me twice $10 without doing any transactions on June 2nd, 2023, when I called them, they said they had an issue with the system on June 1st, 2023, this is how it did happen.
2. They have almost the same icon and almost the same name, but the feature to transfer money in this app is broken! I spent 3 hours today with customer service trying to figure out what was wrong, and in the end it was because I was using the wrong app 🤦 Please figure out your branding.
3. You should offer a discount after so many minutes, or you might lose people like me.This app no good because problem is if I change my phone number then app doesn't gonna work with other phone number.
4. I called customer service and was told someone would call me to help fix the problem, but nobody has called.
5. I recharged the £9.99 for unlimited plan to call Nigeria and discovered I couldn't make calls only for your Rep to tell me its for landlines.
6. They don't do any refunds, which means customers have to pay for technical issue.If you want to make money transfers, this is not the correct app.
7. You'll be the next.They steal customers' money from their credit card, and they refuse to refund.
8. I consider it deceptive and highly unrecommendable because of your vague terms!Was great but not anymore The app started having problems post update I should believe.
9. I think I speak for a large portion of people when I say that this app is of great help to many peopleI have had this app for a while, but for some weeks now, the app can't open.
10. Why would you not state explicitly that the plan is for landlines? who uses landlines these days except corporate organisations?So how do I utilise my credit.
11. Calls are always clear and your minutes are actual minutes.I regret putting my card info in the app.
Can you delete all my transaction history and mobile top up transaction please still I way to use my Boss app