Published by Castle Management, LLC

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Why should I report an Issue with Castle Drawbridge?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Castle Management, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Castle Drawbridge Customer Insights

1. Says still under development ???Terrible waste of my time.. Wouldn't allow my simple password or my email...Would not allow registration, nor Password.Does not work.

2. UI error handling is worst.I received a debugging error message when looking for my address to create an acct.

3. The app gave a "debug error" message when I tried.

4. Based on the other reviews this app should be removed until it is fixed and tested better.Software does not install.

5. An error message appears.

6. Not worth it.Keep getting the debug screen when logging in.

7. Needs major work.Won't run, errors all the time.

8. sent the info to email provided by the property manager.

9. Please fix your product and let us know when it is working.Login is not working.

10. States errorWill not load picture.

11. They messaged me once or twice but never solved my issue.

Steps to Troubleshoot & Fix Castle Drawbridge Issues

1. Fix Castle Drawbridge Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Castle Drawbridge: Restarting the app will resolve most errors.
  2. Update the Castle Drawbridge App. Here is how:
    1. On Android goto PlayStore » Search for "Castle Drawbridge" » Open Castle Drawbridge » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Castle Drawbridge » click "UPDATE".
  3. Clear Castle Drawbridge app cache: Clearing cached data will force your app to retrieve the latest data directly from Castle Drawbridge servers.
    1. On Android, goto Settings » Apps » Select "Castle Drawbridge" » click Storage » click "Clear Cache".
  4. Check Castle Drawbridge app permissions. If any of these permissions required to use your device's features are disenabled, Castle Drawbridge might not work.
  5. Uninstall and reinstall Castle Drawbridge. If nothing else has worked, completely uninstall Castle Drawbridge then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Castle Drawbridge not working


2. Fix Castle Drawbridge Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Castle Drawbridge be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Castle Drawbridge not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Castle Drawbridge may not be able to connect to the Internet when running in the background.

Reported Issues