Published by Banjercito on Feb 12, 2024

Report an issue with BanjeCel.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with BanjeCel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Banjercito to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BanjeCel

1. Con la nueva versión de BanjeCel, usted podrá hacer sus operaciones de una manera más sencilla y rápida, con una nueva navegación más intuitiva y la información que te interesa ahora más visible y fácil de consultar.

2. ¡Con Banjecel, hacer sus operaciones bancarias siempre es más fácil!

BanjeCel Customer Insights

Steps to Troubleshoot & Fix BanjeCel Issues

1. Fix BanjeCel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BanjeCel: Restarting the app will resolve most errors.
  2. Update the BanjeCel App. Here is how:
    1. On Android goto PlayStore » Search for "BanjeCel" » Open BanjeCel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BanjeCel » click "UPDATE".
  3. Clear BanjeCel app cache: Clearing cached data will force your app to retrieve the latest data directly from BanjeCel servers.
    1. On Android, goto Settings » Apps » Select "BanjeCel" » click Storage » click "Clear Cache".
  4. Check BanjeCel app permissions. If any of these permissions required to use your device's features are disenabled, BanjeCel might not work.
  5. Uninstall and reinstall BanjeCel. If nothing else has worked, completely uninstall BanjeCel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BanjeCel not working


2. Fix BanjeCel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BanjeCel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BanjeCel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BanjeCel may not be able to connect to the Internet when running in the background.

Reported Issues