Published by SKRED on Dec 18, 2024

Report an issue with Skred Messenger.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Skred Messenger?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SKRED to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Skred Messenger image 1 contact Skred Messenger image 2

Skred Messenger Customer Insights

1. The application is very interesting, please add the emoji option and hide the contacts, it will be great.This is totally unfair now!! I always needed to export my chat somehow from the beginning, and now when there's one such feature it's requiring premium! That's totally unfair, I'm a student, I can't get premium membership, i needed to export my chat data really, even that account migration feature isn't working!😐I loved it at first but after 1 day I found it is buggy and lacks useful features like: No group calling option, No channel, Not able to play back sound files inside the app.

2. Lack the most important option, TEXT TRANSLATIONI've been really looking for a good messaging app and finally, I've found one.

3. Please check.Very bad app...does not even connect to the person to whom we try to call even both of them are connected to the wifi with good speed...simply a waste of time....my phone model is xiaomi Note 5 pro.

4. And one more thing...even if my headphone is connected the audio comes out from the external speakerThis security messaging app is on the same level as WhatsApp or Telegram.

5. The setting doesn't work when we want to change it based on the decision for group members.

6. Given this app boasts about privacy, and I didnt request messages to be transferred anywhere, and do not have an account, this is concerning how often this is showing up now.

7. Transferring where? I dont have anything set to back up, and i cant find any information on what it means by 'transferring messages'.

8. I keep getting repeated notifications that say 'transferring messages'.

9. As with many of the security messaging platforms, they all have bug issues, which is why, regardless what you use, report it to the developers to fix the problem.

10. It never used to.Whenever I call someone, its ringtone goes into full volume loudspeaker mode.

11. It's a nice and clear looking messaging app with the encryption and that's what i liked about it.

Steps to Troubleshoot & Fix Skred Messenger Issues

1. Fix Skred Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Skred Messenger: Restarting the app will resolve most errors.
  2. Update the Skred Messenger App. Here is how:
    1. On Android goto PlayStore » Search for "Skred Messenger" » Open Skred Messenger » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Skred Messenger » click "UPDATE".
  3. Clear Skred Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from Skred Messenger servers.
    1. On Android, goto Settings » Apps » Select "Skred Messenger" » click Storage » click "Clear Cache".
  4. Check Skred Messenger app permissions. If any of these permissions required to use your device's features are disenabled, Skred Messenger might not work.
  5. Uninstall and reinstall Skred Messenger. If nothing else has worked, completely uninstall Skred Messenger then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Skred Messenger not working


2. Fix Skred Messenger Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Skred Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Skred Messenger not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Skred Messenger may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello,I meet a problem about creat a groupchat with Skred.Does it support atmost 16 person for a groupchat? We have 17 person so when we want to create the group it tell us atmost 16.We use the v2.5.2.Thank you for the reply.

    — by heart 2 years ago