Contact touch Lebanon Customer Service

Why should I report an Issue with touch Lebanon?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of touch Lebanon to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With this innovative touch application, manage your services, send FREE SMS, recharge your line, view your bill, transfer credit, get help and more, all at a touch of a button.

2. Touch is Lebanon’s leading mobile and data operator with over 2 million customers, owned by the Republic of Lebanon.

1. At LEAST inform us what is new when pushing an update to the app, allow ACCESS TO THE APP wihtout the need of an active internet subscription, for example I am outside, my internet finished, I want to renew service through the app, but I have no internet so I can't access the app.I have tried so many times to deactive three services, yet, the app kept responding "error connection, try again." I succeded in deactivating call forward, and to my surprise, there I have it activated starting first day of July! It's not fair to do this to us and I'm not sure if the service of "live chat" is payable or not!!! Can you please justify for us why all the hassle?!!!They're just a group of frauds, My mom's number expire at the end of 2022, I recharged her number for one year in addition, because I don't want her to pay, but the expiry date just extended for 2 months.

2. It is weird to experience that directly after the company sent the new price lists which boomed like 5 times higher in LBP!!! It is totally unfair to be held responsible for the new upcoming bill because of an application which has crashed and I doubt it!!! When it was working perfectly fine.Its a good application, can you make it possible to recharge our service from the app offline, cz it happens so frequently that you run out of Mbs and you need to recharge the bundle, but you are not able cz you don't have internet connection, or to work on data connection even if our bundle run out, like WhatsApp only, the internet works only for touch application, thank youAfter July 1st, I could no longer buy prepaid cards from the app or online.

3. Using it from long time, it is so easy to use and so easy to help others recharging or trasfering money.Very bad app it didnt open and cant recharge by it Fix the bugs and update it plzThe app keeps crashing when i want to recharge my phone.I've been trying for the last two days to open the application in order to modify my services, but I continuously receive "connection error, try again".

4. Tried to register, always gave me a connection error even tho my connection is running perfectly fine.

5. Makes sense yeah? Great app devs!Guys, we are in 2020, it is time to be more creative and update the app to be MORE USEFUL, and there is plenty what you can DO, take an example from other DEVELOPED countries.

6. Whenever I get to the payment page it says 'Connection lost' or it takes me there, but the payment page never loads.

7. Tried to register again, it told me that username and number are already registered.

8. Your site keeps lagging and losing connection.

9. Tried to login to the "already registered" username, it told me that username is invalid.

10. مع كل سرقتكن بعدكن مش قادرين تعملو تطبيق متل الخلق.Can't even use the app.

11. I have 4G here where I live and I have the latest app update.

1. Fix touch Lebanon Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart touch Lebanon: Restarting the app will resolve most errors.
2. Update the touch Lebanon App. Here is how:
   1. On Android goto PlayStore » Search for "touch Lebanon" » Open touch Lebanon » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for touch Lebanon » click "UPDATE".
3. Clear touch Lebanon app cache: Clearing cached data will force your app to retrieve the latest data directly from touch Lebanon servers.
   1. On Android, goto Settings » Apps » Select "touch Lebanon" » click Storage » click "Clear Cache".
4. Check touch Lebanon app permissions. If any of these permissions required to use your device's features are disenabled, touch Lebanon might not work.
5. Uninstall and reinstall touch Lebanon. If nothing else has worked, completely uninstall touch Lebanon then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing touch Lebanon not working

2. Fix touch Lebanon Server issues & Internet Connection

1. Check network connection: An unstable Internet will make touch Lebanon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to touch Lebanon not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, touch Lebanon may not be able to connect to the Internet when running in the background.