Contact Joyful Shopping Customer Service

Why should I report an Issue with Joyful Shopping?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wish Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And yes, it is still Wish, but here you earn points to get discounts! Overall its really great!I really like this app because the prices are reasonable & there's a lot more stuff on here that my son likes that I can't find other places or it just costs too much money at other places! The only problem I have is that sometimesvyou order stuff it looks so good in the pics on the App & than you get it & it doesn't look the same at all! + There's no exchanges, but you can return an item & have to pay for shipping back to get a refund just to order the same item again in a different size!? 🤷It's just a redundant Wish app but that's cool because they're both really well done.

2. I updated and keep trying to look in the whereabouts of the "free" item I was supposed to receive, I ordered it 22 days ago and it still won't show me the tracking history when I tap on "Where's my package?"Ordered item(and it wasn't one of the if your the first one to order ones) then I find that they refunded me my money but of course I can buy it at inflated price.

3. If I'm no longer interested and I'm looking at tools, it reads that and shifts the focus to those items.Of the 10 things I've tried to order 7 can't be processed for that price and a refund was given.

4. They're both easy to navigate, they have a lot of photos of the products usually, and they have sophisticated code that is always analyzing your interest in different items in real time.

5. Also watch the shipping some items say from 7-14 dollars,,,, what's that suppose to be,,, whatever they decide they want to clip you for?Cheap goods from China.

6. If you get to customer service you can mail back the item which costs more than you paid to ship back to China.

7. So be careful! Also, make sure to keep browsing for same item because alot of times you can find it cheaper.

8. Or as a new customer you get a free product but you go to buy it you not only get charged for shipping but also the price for the product too.

9. Which I was to select a different category or anything to do with leaving the home page when I'd go back to the home page or any one of the categories page was having a hard time refreshing the new or last page.

10. It's not free that's for sure.The Joyful Shopping app is the 4th App that shows so many beautiful and useful Items.

11. I tried to buy the same item at regular price and still get got with unable to process.

1. Fix Joyful Shopping Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Joyful Shopping: Restarting the app will resolve most errors.
2. Update the Joyful Shopping App. Here is how:
   1. On Android goto PlayStore » Search for "Joyful Shopping" » Open Joyful Shopping » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Joyful Shopping » click "UPDATE".
3. Clear Joyful Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from Joyful Shopping servers.
   1. On Android, goto Settings » Apps » Select "Joyful Shopping" » click Storage » click "Clear Cache".
4. Check Joyful Shopping app permissions. If any of these permissions required to use your device's features are disenabled, Joyful Shopping might not work.
5. Uninstall and reinstall Joyful Shopping. If nothing else has worked, completely uninstall Joyful Shopping then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Joyful Shopping not working

2. Fix Joyful Shopping Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Joyful Shopping be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Joyful Shopping not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Joyful Shopping may not be able to connect to the Internet when running in the background.