Contact Oil Calculator Pro Customer Service

Why should I report an Issue with Oil Calculator Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MooringMarineConsultancy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For products, lube oils and crude there are two tools for calculating final density when blending two components: one tool that calculates the blend after loading the 2nd component, and another tool that lets the user choose the two components and advises which component to load first, based on density 15C or API 60F and actual temperature of the components.

2. The app can calculate for crude oil, black and white products, lubrication oils and special applications, and input can be changed between density in vacuum at 15 and 20 deg C/ API / relative density / observed density, and degrees Celsius / Fahrenheit by touching the applicable buttons.

3. Aside from the conversion screen with conversions between API, observed density, density 15, density 20 and relative density for petroleum products/Crude Oil and Lubrication Oil, there is also a screen with conversions used in LPG / NGL, as well as an LPG density calculator.

4. The user can also calculate weights of LPG / NGL, using either density @ 15C, relative density @60F, observed density or density @ 20C.

5. All other parameters are then calculated accordingly using the entered temperature, density (and pressure if 2004 version table is used).

6. The user has the choice to calculate using observed M3 / M3 at 15 / observed Barrels / Barrels 60 / Metric tons air/Metric tons vac / Ltons / Gallons.

7. The app has both ASTM 1980 and 2009 tables, and users can select which table to use for the calculator in the settings screen.

8. Contains an export utility so the user can copy calculator screen data into a database for future reference.

9. Oil Calculator Pro is the Pro version of Calculator for Oil enhanced, the indispensable companion for cargo and bunker surveyors, expeditors, chief officers on oil and gas tankers, and other professionals in the oil and gas industry.

10. IMPORTANT NOTE: for users who have problems with the keyboard (dot or comma not showing): some of the newer Android devices seem to have a bug in the soft keyboard, that results in the absence of dot / comma on the number keypad.

11. Users can also select whether they want to calculate using SI Metric or Imperial units.

1. So I was charged 2 times but I cannot install on my other phone.

2. Then I tried to install it on my second phone.

3. I had same account but it took longer than expected to update my second phone.

4. I installed on my phone.

5. I was charged again but I cannot install.

6. Last edit : everything is fine now.

7. Even I believe is not ok, I payed again.

8. It says the app was already paid.

9. The app is very good.

10. However there is a problem.

11. It asked me to pay again.

1. Fix Oil Calculator Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Oil Calculator Pro: Restarting the app will resolve most errors.
2. Update the Oil Calculator Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Oil Calculator Pro" » Open Oil Calculator Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Oil Calculator Pro » click "UPDATE".
3. Clear Oil Calculator Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Oil Calculator Pro servers.
   1. On Android, goto Settings » Apps » Select "Oil Calculator Pro" » click Storage » click "Clear Cache".
4. Check Oil Calculator Pro app permissions. If any of these permissions required to use your device's features are disenabled, Oil Calculator Pro might not work.
5. Uninstall and reinstall Oil Calculator Pro. If nothing else has worked, completely uninstall Oil Calculator Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Oil Calculator Pro not working

2. Fix Oil Calculator Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Oil Calculator Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Oil Calculator Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Oil Calculator Pro may not be able to connect to the Internet when running in the background.