Contact BMCI Connect Customer Service

Why should I report an Issue with BMCI Connect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BMCI Groupe BNP PARIBAS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Les équipes BMCI restent à votre écoute pour faire évoluer l’Application Mobile BMCI Connect.

1. Poor service...Impossible to add a beneficiary ..the code send is invalid already...what a messy App !The worst App in all banking apps I ever seen, The customer service is no better!The worst app ever never showed the operation updatedBad apk.

2. Useless app, for example can't even update personal information, add an email address, won't accept my CIN or passport number.

3. Can only contact them via snail mail or phone, no email address for customer services.

4. I regret chosing BMCIGood job, but need some improvement in performance and up time.This Bank is not focused on its customers at all.

5. Plus, I can't access my business account since the app apparently cannot sustain both personal and business accounts.

6. 2 years so i can access my accountWorst bank experience.

7. Couldn't download my "new" RIB which is exactly the same as my old one.Horrible app.

8. Has a poor application.

9. Bad service .

10. The app lacks many functionalities and is often down.

11. Has not even a decent helpline.

1. Fix BMCI Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BMCI Connect: Restarting the app will resolve most errors.
2. Update the BMCI Connect App. Here is how:
   1. On Android goto PlayStore » Search for "BMCI Connect" » Open BMCI Connect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BMCI Connect » click "UPDATE".
3. Clear BMCI Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from BMCI Connect servers.
   1. On Android, goto Settings » Apps » Select "BMCI Connect" » click Storage » click "Clear Cache".
4. Check BMCI Connect app permissions. If any of these permissions required to use your device's features are disenabled, BMCI Connect might not work.
5. Uninstall and reinstall BMCI Connect. If nothing else has worked, completely uninstall BMCI Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BMCI Connect not working

2. Fix BMCI Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BMCI Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BMCI Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BMCI Connect may not be able to connect to the Internet when running in the background.