Contact Music TagEditor Customer Service

Why should I report an Issue with Music TagEditor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HONGSH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's the whole point of this app and it can't do what it made to do? Don't bother installing of that's why you want to download this.I've been using Music Tag Editor for almost 2 years now.it didn't give me any Problems.but now, when i try to upload a picture in to my music audio it doesn't allow me.it says failed evertime.

2. Most recent is when I play the newly downloaded song it plays but once you change the cover using this app, the song can no longer be played, it says invalid file.Absolutely amazing.

3. Im so disappointed.if only i can change all of my album cover here :(, its so disappointing i really like the app i hope u will change this issue soon .. i cant change my album cover thank uuIt very useful for edit your music.

4. Please implement something more like the android system file browser so it's possible to actually navigate the directory to the files one wants to find.So far, the best music tag editor period.

5. All 3 belong to a different series of casts but the identical files from the rest of those series aren't found.The file browser is basically unusable if you have a lot of files, because it just dumps them all into one unsorted list.

6. Otherwise it's good though.I wanted to input the album cover for the files I have and it doesn't work.

7. You can change the song name, album name, artist name, so on and so forth.

8. I highly recommend this app.Can change an album art of a song which is very excellent.

9. Can't manually import or browse for files, it just auto-imports what it finds when it launches on what I assume is limited to the internal phone storage.

10. However needs a few addition on such as track numbers, encoder, language, comments etc.. which other music tags have.

11. So I'm just trying to fix a bunch of tags on a directory of history podcasts and it finds the directory, thankfully, but it only sees 3 of the mp3s out of a few dozen.

1. Fix Music TagEditor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Music TagEditor: Restarting the app will resolve most errors.
2. Update the Music TagEditor App. Here is how:
   1. On Android goto PlayStore » Search for "Music TagEditor" » Open Music TagEditor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music TagEditor » click "UPDATE".
3. Clear Music TagEditor app cache: Clearing cached data will force your app to retrieve the latest data directly from Music TagEditor servers.
   1. On Android, goto Settings » Apps » Select "Music TagEditor" » click Storage » click "Clear Cache".
4. Check Music TagEditor app permissions. If any of these permissions required to use your device's features are disenabled, Music TagEditor might not work.
5. Uninstall and reinstall Music TagEditor. If nothing else has worked, completely uninstall Music TagEditor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Music TagEditor not working

2. Fix Music TagEditor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Music TagEditor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Music TagEditor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Music TagEditor may not be able to connect to the Internet when running in the background.