Contact CarMediaPlayer Customer Service

Why should I report an Issue with CarMediaPlayer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PIONEER CORPORATION to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When connected to an AppRadio Mode compatible in-dash multimedia receiver, Pioneer CarMediaPlayer allows you to swipe, drag, and directly touch the desired artist, song, album, podcast, audiobook, and video in your library from the larger in-dash touchscreen.

2. For your safety, the viewing of video content with this application while connected to a compatible Pioneer multimedia receiver is only available when the vehicle is stopped and the parking brake is engaged.

3. CarMediaPlayer also makes it easy to find what you're looking for with Alphabet Search and Album View functions.

4. Not compatible with AppRadio One or AppRadio Mode USB.

5. Instead, please use the AppRadioLIVE app for Media playback.

6. SPH-DA100/110/210 and AVH-X8500BT/BHS users who have a Samsung phone and who experience constant screen blackouts can avoid them by turning off hardware overlays in the developer options of their phone.

1. The music videos play on the screen but no audio fix thisDon't work what's the issue... All pioneer apps are grabage and this is from life user or there head unit... Android is the solution periodJust plain No setting keep cutting off when screen light off Fix problems please!!!!The old school kine,I love and it matches my speakers bass,thank you,GB 😎🤟🏴 ☠️If it only had hp/lp filters than I could use my android deck instead of my Pioneer p6900ub.The android deck is to distracting anyways.

2. This app was supposed to be a meager replacement, and it doesn't work with the last version of Android, so it says.It keeps telling me to check for updates and tells me that this is for an older version? Please let me know which version do I need to download to beter the compatibility and the user experience 🙏it almost works but very unrefined... like very wobbly front tire of your bicycle.

3. it works but very sketchy experience might be worth it to invest in better tire... just my thoughts but I'm just professionl do dodoo bop oh yehPlays music beautifully through my phone, seems a shame I spent 300 pounds on a head unit, 200 pounds on a sub and amp, and 200 pounds on upgraded speakers, why doesn't it just work?! Using Sony Xperia 1I really like this app.

4. I also miss my favourite Radio Station, that I was able to play on my Pioneer deck through my iPhone, but not through my Android.

5. First, changing from iPhone to Android, it is very disappointing that I can't use my regular apps on my Pioneer deck.

6. Especially, having to buy this very pricy Genius Maps is, compared to be able to use the free Google or Apple maps, is very frustrating.

7. I would like to have a bug fix because the app quits often.Got it running but can't hear aniyhing.

1. Fix CarMediaPlayer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CarMediaPlayer: Restarting the app will resolve most errors.
2. Update the CarMediaPlayer App. Here is how:
   1. On Android goto PlayStore » Search for "CarMediaPlayer" » Open CarMediaPlayer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CarMediaPlayer » click "UPDATE".
3. Clear CarMediaPlayer app cache: Clearing cached data will force your app to retrieve the latest data directly from CarMediaPlayer servers.
   1. On Android, goto Settings » Apps » Select "CarMediaPlayer" » click Storage » click "Clear Cache".
4. Check CarMediaPlayer app permissions. If any of these permissions required to use your device's features are disenabled, CarMediaPlayer might not work.
5. Uninstall and reinstall CarMediaPlayer. If nothing else has worked, completely uninstall CarMediaPlayer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CarMediaPlayer not working

2. Fix CarMediaPlayer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CarMediaPlayer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CarMediaPlayer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CarMediaPlayer may not be able to connect to the Internet when running in the background.