Contact Sapporo Info Customer Service

Why should I report an Issue with Sapporo Info?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hokkaido Broadcasting Co.,Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The downloaded content control is clever and makes it even more practical.Great little app to help a tourist to Sapporo - lots of information including Tube Maps and City Maps with English notations.

2. I used it in tandem with the info from my hosts at a hostel and I had something fun to do everyday.Compatibility issue.I love itLots of useful content available to download for offline use (space required).

3. ข้อมูลเยอะดี แค่ตอนเปิดแอพจะนานมากI cant give any comments because other than the landing page, you can not use any functionality!! The buttons and links are not working!!!Shows you various events, popular tour locations etc.

4. Would like to see more of Japan's city's do this.Don't know why I downloaded the app but can't installed,even I turn off my phone and trunk on again, still not working.Not work for me.

5. Everything you need during your trip is downloaded and stored on your phone so saving you on Data Roaming charges.

6. Additional information is downloaded on request and again available offline once downloaded.

7. Made my week long trip a very very good experience.

8. Would download again next time.

9. Not too many adverts forced upon either.

1. Fix Sapporo Info Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sapporo Info: Restarting the app will resolve most errors.
2. Update the Sapporo Info App. Here is how:
   1. On Android goto PlayStore » Search for "Sapporo Info" » Open Sapporo Info » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sapporo Info » click "UPDATE".
3. Clear Sapporo Info app cache: Clearing cached data will force your app to retrieve the latest data directly from Sapporo Info servers.
   1. On Android, goto Settings » Apps » Select "Sapporo Info" » click Storage » click "Clear Cache".
4. Check Sapporo Info app permissions. If any of these permissions required to use your device's features are disenabled, Sapporo Info might not work.
5. Uninstall and reinstall Sapporo Info. If nothing else has worked, completely uninstall Sapporo Info then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sapporo Info not working

2. Fix Sapporo Info Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sapporo Info be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sapporo Info not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sapporo Info may not be able to connect to the Internet when running in the background.