Published by FANG Inc.

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Why should I report an Issue with Squaready for Video?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FANG Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Squaready for Video image 1 contact Squaready for Video image 2

Squaready Customer Insights

1. Worked on everything else, though.I really used to love using this app for my business Instagram on my iPhone, but I recently upgraded to the note 10+ and now every time I try to upload a video into the app it says that the file is not supported or broken.

2. will still use tho bc it has no good alternatives that ate freeThis usually works fine, but it keeps corrupting one video in particular! I've tried it like 5 times and it ruins it every time.

3. Ive tried other apps but they fade out the colour quality in the video so much :/it makes the video pixelated and the audio doesn't sync.

4. I have been using this app for several years now to rotate and edit my flow art videos for Instagram and I have never had a single complaint about this app nor the photo version of it.

5. Went back to the app and now it's completely gone? Garbage.Continuously crashes when attempting to load video into app.

6. (imo) UNINSTALLED!Spent 15 minutes editing a video, hit save and it's not in my gallery.

7. Great app, does what it says it will, and in-app ads are pretty short All things considered for the services providing.

8. also seems the more things I edit the more time it takes.

9. Don't bother.NEW REVIEW; 01.03.2021. A.D. TERRIBLE!!! all app does is zoom-in on videos.

10. Develoeprs not even bothering to update it.saving file is successful...but file is not showing up.

11. if I switch apps or screen times out it stops processing which is really irritating.

Steps to Troubleshoot & Fix Squaready Issues

1. Fix Squaready Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Squaready: Restarting the app will resolve most errors.
  2. Update the Squaready App. Here is how:
    1. On Android goto PlayStore » Search for "Squaready" » Open Squaready for Video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Squaready » click "UPDATE".
  3. Clear Squaready for Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Squaready servers.
    1. On Android, goto Settings » Apps » Select "Squaready for Video" » click Storage » click "Clear Cache".
  4. Check Squaready app permissions. If any of these permissions required to use your device's features are disenabled, Squaready might not work.
  5. Uninstall and reinstall Squaready. If nothing else has worked, completely uninstall Squaready then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Squaready not working


2. Fix Squaready Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Squaready be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Squaready not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Squaready may not be able to connect to the Internet when running in the background.

Reported Issues

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