Published by DIC Corporation

Report an issue with COLORGUIDE (DIC COLOR).
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with COLORGUIDE (DIC COLOR)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DIC Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

COLORGUIDE (DIC COLOR) Customer Insights

1. :( Please update.DissipationHandy tool.With jus a simple function snap photo doesn't necessary must store in phone memory.Great app! What I miss a bit as a Photoshop painter is LAB color space but Munsell works just as well.I love this app, especially the camera feature to get details of a color in an image.

2. But now that I put it on my tablet it only stays one way... Vertical, I need it to go horizontal on my tablet!Wouldn't even load.

3. No longer works on androidHTC J butterfly で起動するときにクラッシュするようになってしまった。 LGV31 に機種変更して、また使えるようになりました。I like this app and have it on my pc.

4. Unfortunately, doesn't work in android 10.

5. Updated it and still won't loadUsed to enjoy this app.

Steps to Troubleshoot & Fix COLORGUIDE (DIC COLOR) Issues

1. Fix COLORGUIDE (DIC COLOR) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart COLORGUIDE (DIC COLOR): Restarting the app will resolve most errors.
  2. Update the COLORGUIDE (DIC COLOR) App. Here is how:
    1. On Android goto PlayStore » Search for "COLORGUIDE (DIC COLOR)" » Open COLORGUIDE (DIC COLOR) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for COLORGUIDE (DIC COLOR) » click "UPDATE".
  3. Clear COLORGUIDE (DIC COLOR) app cache: Clearing cached data will force your app to retrieve the latest data directly from COLORGUIDE (DIC COLOR) servers.
    1. On Android, goto Settings » Apps » Select "COLORGUIDE (DIC COLOR)" » click Storage » click "Clear Cache".
  4. Check COLORGUIDE (DIC COLOR) app permissions. If any of these permissions required to use your device's features are disenabled, COLORGUIDE (DIC COLOR) might not work.
  5. Uninstall and reinstall COLORGUIDE (DIC COLOR). If nothing else has worked, completely uninstall COLORGUIDE (DIC COLOR) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing COLORGUIDE (DIC COLOR) not working


2. Fix COLORGUIDE (DIC COLOR) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make COLORGUIDE (DIC COLOR) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to COLORGUIDE (DIC COLOR) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, COLORGUIDE (DIC COLOR) may not be able to connect to the Internet when running in the background.

Reported Issues