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Why should I report an Issue with Presently: A Gratitude Journal?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Presently to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Presently: A Gratitude Journal

1. Practice gratitude with this simple, always free, and private gratitude journaling app.

2. Presently is 100% free and ad free.

3. All of your entries stay on your device and in your control.

Presently Customer Insights

1. Maybe some rainbow templates? Anyway, great app, and I am grateful to have it on my phone :)Highly recommended! The concept of taking a moment to record positive events and things for which you are grateful is simple but powerful.

2. Please fix this, besides this one issue I really think this is a perfect app.This is super easy to use; super simple yet effective! I love that I can journal via voice-typing on my keyboard as my hand is healing from tendonitis.

3. This is a great view for when you're having a tough day and just want to log in and be reminded of many things you have been grateful for daily.This app makes it so easy for me to stop and reflect on what I'm grateful for everyday.

4. I wish it had a back up option, to the app or something, although you can export your history to a spreadsheet.Very simple to use and free! Similar apps claim to be free, then present a required subscription in your first visit.

5. Exactly what I was looking for! No crazy distracting bells or whistles, just a daily reminder to be thankful and a simple space to write it down.

6. It is exactly what it markets itself to be, and in an aesthetically pleasing way, too! I love it!Simple, easy, to the point.

7. I also really like being able to scroll to past entries! It's nice because it's simple.

8. I love it.This is a simple and minimal graditude journal.

9. The format is easy on the eyes and on the mind (aka it doesn't take much effort to use), and there's a cool search filter to find certain words and I think dates.

10. Simple, easy to use, and it looks great.

11. Nice app!!A lovely app with a simple, beautiful, and calming interface.

Steps to Troubleshoot & Fix Presently Issues

1. Fix Presently Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Presently: Restarting the app will resolve most errors.
  2. Update the Presently App. Here is how:
    1. On Android goto PlayStore » Search for "Presently" » Open Presently: A Gratitude Journal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Presently » click "UPDATE".
  3. Clear Presently: A Gratitude Journal app cache: Clearing cached data will force your app to retrieve the latest data directly from Presently servers.
    1. On Android, goto Settings » Apps » Select "Presently: A Gratitude Journal" » click Storage » click "Clear Cache".
  4. Check Presently app permissions. If any of these permissions required to use your device's features are disenabled, Presently might not work.
  5. Uninstall and reinstall Presently. If nothing else has worked, completely uninstall Presently then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Presently not working


2. Fix Presently Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Presently be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Presently not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Presently may not be able to connect to the Internet when running in the background.

Reported Issues