Contact Swop.it Customer Service

Why should I report an Issue with Swop.it – Local Swap Deals?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pointfor Services LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I don't want to change my system wide setting every time I open the app, and Android hasn't implemented app exemptions.Not a good idea that no one can send messages regarding an item they might be interested in since a lot of ppl don't have in their description what they are wanting to trade their item for.

2. We should be allowed to send messages directly to a person to discuss a specific item without having to offer random items they might not want.

3. Some items are not described well so why would i make a swap offer when i don't know what I am buying? Please change one of these two things and i would reconsider using the app and changing my review.Straight up hot garbage on the Pixel 3 XL running Android 10.

4. What a waste.I like the app for the most part but I think there's a few things that need to be added like a way to contact someone for support and some other glitches like I had someone offer to discuss with me a for trade and I can't contact them back or there's not a way to look that member up to let them know I'm not ignoring them.

5. All distances are in KM (I'm America we don't even know what that means, because we don't use communist measurement systems), you cannot use the space bar for adding a description to anything, and there is no way to select the crop in the photos you want to upload.

6. Had high hopes for this.Just started checking this app out.... So far I find it very annoying that when putting in location and search distance it jumps from 50miles to 200miles? This app is definitely more fees able in big cities...very big cities.

7. Like a lot of android users, I keep my phone set to system wide dark mode.

8. But when forced dark mode applies to this app, it makes much of the text onscreen unreadable, as it blends seamlessly with the background.

9. In most apps there is a predetermined dark theme, or the android os forced dark mode is relatively suitable.

10. You can also earn coins in other ways and support the swoop app by purchasing coins which you can also use towards a purchase of an item.

11. I want to find people that want what I have to see I want their item.

1. Fix Swop.it Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Swop.it: Restarting the app will resolve most errors.
2. Update the Swop.it App. Here is how:
   1. On Android goto PlayStore » Search for "Swop.it" » Open Swop.it – Local Swap Deals » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Swop.it » click "UPDATE".
3. Clear Swop.it – Local Swap Deals app cache: Clearing cached data will force your app to retrieve the latest data directly from Swop.it servers.
   1. On Android, goto Settings » Apps » Select "Swop.it – Local Swap Deals" » click Storage » click "Clear Cache".
4. Check Swop.it app permissions. If any of these permissions required to use your device's features are disenabled, Swop.it might not work.
5. Uninstall and reinstall Swop.it. If nothing else has worked, completely uninstall Swop.it then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Swop.it not working

2. Fix Swop.it Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Swop.it be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Swop.it not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Swop.it may not be able to connect to the Internet when running in the background.