Published by RAI Radiotelevisione Italiana S.p.A. on Oct 3, 2024

Report an issue with RaiPlay per Android TV.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with RaiPlay per Android TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RAI Radiotelevisione Italiana S.p.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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RaiPlay per Android TV Customer Insights

Steps to Troubleshoot & Fix RaiPlay per Android TV Issues

1. Fix RaiPlay per Android TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RaiPlay per Android TV: Restarting the app will resolve most errors.
  2. Update the RaiPlay per Android TV App. Here is how:
    1. On Android goto PlayStore » Search for "RaiPlay per Android TV" » Open RaiPlay per Android TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RaiPlay per Android TV » click "UPDATE".
  3. Clear RaiPlay per Android TV app cache: Clearing cached data will force your app to retrieve the latest data directly from RaiPlay per Android TV servers.
    1. On Android, goto Settings » Apps » Select "RaiPlay per Android TV" » click Storage » click "Clear Cache".
  4. Check RaiPlay per Android TV app permissions. If any of these permissions required to use your device's features are disenabled, RaiPlay per Android TV might not work.
  5. Uninstall and reinstall RaiPlay per Android TV. If nothing else has worked, completely uninstall RaiPlay per Android TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RaiPlay per Android TV not working


2. Fix RaiPlay per Android TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RaiPlay per Android TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RaiPlay per Android TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RaiPlay per Android TV may not be able to connect to the Internet when running in the background.

Reported Issues

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