Contact AsianCrush Customer Service

Why should I report an Issue with AsianCrush - TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Digital Media Rights to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. it's very undeveloped.No settings for English subtitles, Highlighted Log Out, but won't open Home to see if options are available.I really like this app though it now has like 6 ads and you can't stop or fast forward when you want but all in all it's greatthe only way to open the app is uninstall and install no fix in 2 months will lower rating if no fixJesus.

2. I know the title says Android TV but maybe you could change something to display "this app is not compatible with your device " message.nothing is clear, the layout is confusing, I can't even press "click to play" without a black screen showing up.

3. Watching it on volume 20, you have to prepare to turn the volume down to like 10 for the ads.Needs to be clearer that this app will ONLY work properly on a Android TV Box.

4. When I watch a TV series it feels like I'm watching a theater production.

5. I've to come across anything I wanted to watch without English subtitles not being there.

6. Ads are extremely long as well, and you can't even skip themWell it is not mobile phone compatible.

7. The menu's didn't work.

8. Sticking with Viki app.The ads are so damn loud while the shows/movies are extremely quiet.

9. Menu items don't work.

10. Maybe it was because I have the samsung s20 note and it not compatible with that system.

11. Good selection of series and movies.

1. Fix AsianCrush Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AsianCrush: Restarting the app will resolve most errors.
2. Update the AsianCrush App. Here is how:
   1. On Android goto PlayStore » Search for "AsianCrush" » Open AsianCrush - TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AsianCrush » click "UPDATE".
3. Clear AsianCrush - TV app cache: Clearing cached data will force your app to retrieve the latest data directly from AsianCrush servers.
   1. On Android, goto Settings » Apps » Select "AsianCrush - TV" » click Storage » click "Clear Cache".
4. Check AsianCrush app permissions. If any of these permissions required to use your device's features are disenabled, AsianCrush might not work.
5. Uninstall and reinstall AsianCrush. If nothing else has worked, completely uninstall AsianCrush then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AsianCrush not working

2. Fix AsianCrush Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AsianCrush be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AsianCrush not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AsianCrush may not be able to connect to the Internet when running in the background.