Published by IDM Südtirol / Alto Adige on Jan 10, 2024

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Why should I report an Issue with Outdoor Südtirol?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IDM Südtirol / Alto Adige to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Outdoor Südtirol

1. You can get detailed descriptions, technical information, maps and GPS directions that you can even save offline for your Summer and Winter outdoor activities in South Tyrol.

2. Filter results based on your interests and explore the map to find new ones.

3. Search by place or activate your location to discover nearby activities.

4. Put the results in list form to immediately see a brief description.

5. Using the app in the background with your GPS activated could significantly reduce battery life.

Outdoor Südtirol Customer Insights

1. I've been hiking sud tyrol for a week now, I ended up using other generic hiking apps or blogs which are way better from UX point of viewExcellent app very useful and maps and directions are accurate.

2. Love it!It's great that there's such an app, all countries and regions should have one! Congrats!Excellent app.

3. Just some regions and names, which are not always the same as the popular name of the region.

4. You cannot see your location on the map.

5. You cannot see all routes on the map.

6. Useless app.

Steps to Troubleshoot & Fix Outdoor Südtirol Issues

1. Fix Outdoor Südtirol Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Outdoor Südtirol: Restarting the app will resolve most errors.
  2. Update the Outdoor Südtirol App. Here is how:
    1. On Android goto PlayStore » Search for "Outdoor Südtirol" » Open Outdoor Südtirol » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Outdoor Südtirol » click "UPDATE".
  3. Clear Outdoor Südtirol app cache: Clearing cached data will force your app to retrieve the latest data directly from Outdoor Südtirol servers.
    1. On Android, goto Settings » Apps » Select "Outdoor Südtirol" » click Storage » click "Clear Cache".
  4. Check Outdoor Südtirol app permissions. If any of these permissions required to use your device's features are disenabled, Outdoor Südtirol might not work.
  5. Uninstall and reinstall Outdoor Südtirol. If nothing else has worked, completely uninstall Outdoor Südtirol then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Outdoor Südtirol not working


2. Fix Outdoor Südtirol Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Outdoor Südtirol be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Outdoor Südtirol not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Outdoor Südtirol may not be able to connect to the Internet when running in the background.

Reported Issues