Contact PTSD Coach Customer Service

Why should I report an Issue with PTSD Coach?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of US Department of Veterans Affairs (VA) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app provides users with education about PTSD, information about professional care, a self-assessment for PTSD, opportunities to find support, and tools that can help users manage the stresses of daily life with PTSD.

2. PTSD Coach was designed for Veterans and military Servicemembers who have, or may have, Posttraumatic Stress Disorder (PTSD).

3. Tools range from relaxation skills and positive self-talk to anger management and other common self-help strategies.

4. Users can customize tools based on their preferences and can integrate their own contacts, photos, and music.

5. This app can be used by people who are in treatment as well as those who are not.

6. PTSD Coach was created by VA’s National Center for PTSD and DoD’s National Center for Telehealth & Technology.

1. youtube mindfulness, or these little 'exercises' that do work for some people, but this program is basically a broad broad stroke for PTSD the amount of times the app pushes the crisis line and makes you take the damn quiz is a choreThis app has helped me get through dark moments in the middle of the night.

2. A lot of different therapies, like sound, music, guided meditation, sayings, pictures, customizable pics, and this helps.This app has helped me track and better manage my PTSD.

3. Developers, please add to this and thank you!I thought it would help me contact doctors or actually a coach, maybe more thought out less robotic programs, but it doesnt.

4. To all who contributed to the development and management of this app, thank you!Great exercises, got me through when I couldn't afford a therapist and helped me get into a meditation routine.

5. When stress is high it's hard to remember what tools I have and where to find them, the app uses the same strategies I'm learning in therapy and it feels seamless to use it when I need it.

6. During a recent crisis I used grounding and thought shifting through the app, it made me feel like the people who put the app together "get it" in a way that most people don't.

7. Explore the app before you need it, there are a lot of options and it's easier to find what works for you when you're calm and safe.Great idea but could use improvements: 1.

8. You can track your overall mental health and PTSD symptoms over time.

9. This app helps every day and on the really bad days its a mood lifter when i have no where else to turn too.I'm an older veteran, and this really does work.

10. Thank YouThis app helps those of us that experience dissociation and episodes from prior trauma.

11. It saved my life (literally)! Over three years ago I was at a very bad place and needed to contact the suicide hotline.

1. Fix PTSD Coach Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PTSD Coach: Restarting the app will resolve most errors.
2. Update the PTSD Coach App. Here is how:
   1. On Android goto PlayStore » Search for "PTSD Coach" » Open PTSD Coach » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PTSD Coach » click "UPDATE".
3. Clear PTSD Coach app cache: Clearing cached data will force your app to retrieve the latest data directly from PTSD Coach servers.
   1. On Android, goto Settings » Apps » Select "PTSD Coach" » click Storage » click "Clear Cache".
4. Check PTSD Coach app permissions. If any of these permissions required to use your device's features are disenabled, PTSD Coach might not work.
5. Uninstall and reinstall PTSD Coach. If nothing else has worked, completely uninstall PTSD Coach then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PTSD Coach not working

2. Fix PTSD Coach Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PTSD Coach be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PTSD Coach not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PTSD Coach may not be able to connect to the Internet when running in the background.