Published by Klever Wallet: Bitcoin, Ethereum, TRX & Crypto

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Bitcoin.me?



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Why chat with our AI Bitcoin.me Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Bitcoin.me.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I can see a lot more features will be added.I always have problem to tbis app.. i wonder it has bad rating.. if theres only other wallet that supports dvk i wont hesitate to uninstall this.. i have deposits that never receive..Nice exchange I see an excellent future because it's the same Klever ecosystem.In fact Klever exchange app is nothing to write home about, it so annoying.

2. And the way the crypto exchanges are now (very difficult to understand) it is a breath of fresh air to finally have an exchange that makes trading easy! I give a thumbs up to this exchange its like it's name Klever! They are changing the game in the crypto world!I downloaded it.

3. best experience I've had with exchange so far, it's very easy to use and amazing user experienceFast.

4. I have a Samsung and the app works great! Super fast AND it's a n exchange that I can TRUST.

5. We're getting tired.Fastest Exchange in the crypto space.

6. It never goes to the login page or the exchange page where transactions take place.

7. Did I mention fast! I still can't belive my exchange happened and was in my wallet at the touch of a button.

8. This makes me feel that Owner of this exchange are not interested in it seamlessness.

9. Customer service for Exchange is on top of any issues right away.

10. Which I've yet to experience from another exchange.

11. Please do something about it and I'll change my reviewIt has been out for 1 day and people are putting 1 star reviews instead of submitting support tickets.

Steps to Troubleshoot & Fix Bitcoin.me Issues

1. Fix Bitcoin.me Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bitcoin.me: Restarting the app will resolve most errors.
  2. Update the Bitcoin.me App. Here is how:
    1. On Android goto PlayStore » Search for "Bitcoin.me" » Open Bitcoin.me » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bitcoin.me » click "UPDATE".
  3. Clear Bitcoin.me app cache: Clearing cached data will force your app to retrieve the latest data directly from Bitcoin.me servers.
    1. On Android, goto Settings » Apps » Select "Bitcoin.me" » click Storage » click "Clear Cache".
  4. Check Bitcoin.me app permissions. If any of these permissions required to use your device's features are disenabled, Bitcoin.me might not work.
  5. Uninstall and reinstall Bitcoin.me. If nothing else has worked, completely uninstall Bitcoin.me then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bitcoin.me not working


2. Fix Bitcoin.me Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bitcoin.me be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bitcoin.me not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bitcoin.me may not be able to connect to the Internet when running in the background.

Reported Issues

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