Published by HashShiny on Sep 17, 2023

Report an issue with Hashshiny Bitcoin Cloud Mining.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Hashshiny Bitcoin Cloud Mining?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HashShiny to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Hashshiny Bitcoin Cloud Mining image 1 contact Hashshiny Bitcoin Cloud Mining image 2

About Hashshiny Bitcoin Cloud Mining

1. Our App does not mine cryptocurrency on devices but allows users to remotely manage the cloud-based mining on our website through this APP.

2. We’ve developed the world’s Top Cloud Mining Platform with the most advanced deployment technology.

3. Our app never uses a device's CPU or GPU for cryptocurrency mining operations and not run unrelated background processes.

4. Hashshiny. io - The Faster and Safer Bitcoin Cloud Mining Platform!

5. Our APP will not cause potential damage to the hardware, such as battery drain and excessive heat.

Hashshiny Bitcoin Cloud Mining Customer Insights

1. I am thrilled by the smooth running of the operation and I can't wait t experience moreHashshiny is one of the rare mining platforms that give the opportunity to the user to mine without initial investment and allow to upgrade repeatedly by reinvesting the mined amount.

2. 5STAR as of now.I have used this app for a little over 2 years and I have loved it the costs are low and it gives your a expected outcome of what you will make off if your investment before even paying as well as there are constantly new discount codes released for buying hashrateI have been using this app for days now and i think that it is very easy to use.

3. Wish they would have told me that they keep 90% of your payout.This app is actually probably one of the most promising, plus you can have it closed and still mine, unlike others that'll crash without you knowing and you end up missing hours.. and the cost of buying a hash rate after trial is kind of crazy low for what you get this developer has their head on their shoulders, let's hope it stays that way.

4. I'll change my rating once you pay me my earnings.I have been using the Hashshiny crypto mining app for some time now, and I am thoroughly impressed with its performance.

5. There is a withdrawl fee of 0.0005 btc and the minimal withdrawl amount is 0.005 btc which is no longer acheivable before my contract ends!!! Daylight robbery!!! :-( PLEASE PEOPLE LET'S DO WHAT WE CAN TO REMOVE THIS APP!Cheap pricing and easy to start.

6. This is a pretty old mining platform continuously maintaining a track record of it's genuineness, honesty, stability and reliability.

7. I am excited to continue my contract with the platform and am hopeful that it will provide ongoing stability and profitability for my investment.

8. I am extremely impressed with the platform's customer service and their willingness to address any issues that arise promptly.

9. Hashshiny team and their mining platform is truly in the mission of achieving 'financial freedom'.

10. 2 year contracts, even automatic reinvest to acquire higherhash rates, although my doge balance has been stuck and has actually lost doge.

11. The platform is highly reliable and stable, ensuring that my mining operations run smoothly without any hiccups.

Steps to Troubleshoot & Fix Hashshiny Bitcoin Cloud Mining Issues

1. Fix Hashshiny Bitcoin Cloud Mining Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hashshiny Bitcoin Cloud Mining: Restarting the app will resolve most errors.
  2. Update the Hashshiny Bitcoin Cloud Mining App. Here is how:
    1. On Android goto PlayStore » Search for "Hashshiny Bitcoin Cloud Mining" » Open Hashshiny Bitcoin Cloud Mining » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hashshiny Bitcoin Cloud Mining » click "UPDATE".
  3. Clear Hashshiny Bitcoin Cloud Mining app cache: Clearing cached data will force your app to retrieve the latest data directly from Hashshiny Bitcoin Cloud Mining servers.
    1. On Android, goto Settings » Apps » Select "Hashshiny Bitcoin Cloud Mining" » click Storage » click "Clear Cache".
  4. Check Hashshiny Bitcoin Cloud Mining app permissions. If any of these permissions required to use your device's features are disenabled, Hashshiny Bitcoin Cloud Mining might not work.
  5. Uninstall and reinstall Hashshiny Bitcoin Cloud Mining. If nothing else has worked, completely uninstall Hashshiny Bitcoin Cloud Mining then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hashshiny Bitcoin Cloud Mining not working


2. Fix Hashshiny Bitcoin Cloud Mining Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hashshiny Bitcoin Cloud Mining be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hashshiny Bitcoin Cloud Mining not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hashshiny Bitcoin Cloud Mining may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I lost my two factor verification code and cannot login.
    Please reset it

    — by Yunsik shin 1 year ago

  • I want a refund

    — by Jhavon CoxBey 1 year ago

  • It's been over 370 days since may 2021 and I'd like to sell my hash shiny tokens for that $1.25I.. I've sent numerous messages to customer service over the app but nobody will respond to me or give me a clear answer your answer I need to sell these tokens it's been over 370 days what is going on

    — by Michael A Heddon 1 year ago

  • hello can you please delete my acount , thanks, samuel

    — by samuel krewinghaus 1 year ago

  • Hi there I’m a new Hashshiny customer and I have yet to receive any of my payouts. I updated my bitcoin wallet and confirm through the email Hashshiny sends to confirm. Yet I still have not received any of my three payouts? What’s going on where are my payments being deposited into because I check my coinbase wallet everyday all day and nothing please get back to me I want a refund or my bitcoins dose not matter which one but one or the other.

    — by Maria Rossi 1 year ago

  • I see that whenever a payout is done a 50% maintenance fee is done, hence a USD213 for a free 5 ths mining would be 106.5, even with a 1.5 compounding reinvestment , it would compound to 2.3 million in 25 years, your maintenance will be lower than what is mined?

    — by Lim tian loon 1 year ago

  • Hi, you are offerinf free 5 ths and it mine USD213 per year, when i reinvest back the hashrate is going to increase, on the second year i have another USD213, therefore it is going to double to 426, when i reinvesr back its going to double again, by doubling every year, its going to be 3.5 million at the end of 15 years, you sure you're going to pay the maintenance for free for 15 years, cause i,m not withdrawing untill 15 years later, i,m in it for the long haul, are you?

    — by Lim tian loon 1 year ago

  • I need shashshiny token contact add

    — by Solomon Nnakwe 1 year ago

  • I lost ma two factor verification code and cannot login.
    Please remove so i can log into my account

    Registered email is marcel.bekes@redacted
    Btc wallet is 14RntyQSTYNB8zg26TTkrw2vF9vkBdH4u8

    — by Marcel Bekes 2 years ago

  • I am trying to get my withdrawal done and it has been processing for a month now.

    — by Nathanial Ponn 2 years ago

  • hello my name is John Perez and I’ve been a loyal paying customer since 8/2020 and all my problems started after I was able to get my first round of withdraw of my BTC 2 year contract on 2/18/2021 of 0.00588322 BTC and everything worked just perfect my money after about 48hrs was transferred and deposited to my BTC wallet and it was a huge blessing because it helped get me, my, Mother,and younger brother into an apartment and out of our homeless tent that we where stuck in for several months. Then came time for me to have enough ETH and ZEC to be able to get my first withdraws on those contracts and after several days had passed I sent a friendly ticket asking why it taking so long to get my withdraws paid out on? Then I received a response pretty much telling me I forgot to reply to the withdraws in my email to verify my withdraws, so I went and found the emails and verified both of them and the pending status changed from pending to processing so I thought everything was going to be just fine like my first withdraw was but another week passed and my withdraws never got sent out to me. So I sent in another ticket on 5/24/2021 asking why my withdraws had not gone through yet and 2 weeks had gone bye since I confirmed them via email and I then got a response back stating that you guys for some reason needed verification of my payment made to you guy so I sent you guys back all the information you asked me to and I still did not get my withdraws so I sent several more tickets trying to get a response for several months and I have screenshots of just about every interaction I made with you guys for some reason some thing in me told me to keep screenshot records of every transaction between us and thankfully I did so I have proof of anything you have a question on. So after several months with no response back on several tickets trying to get help and then came time for me to have enough BTC to get my 2nd withdraw and I did everything right even went to my email and verified it and that withdraw stayed in processing and never went through so I just tried to get ahold of customer service several times and finally after several months had gone bye and I still never heard back from you guy I got really frustrated with no phone number to call and not being able to reach you guys in any way for months I sent you guys one last frustrated message that I am sorry about but I thought that would be the only way to get a response from you and I even tried contacting you via the feedback on your main website with all my screenshots of my unanswered questions/tickets and I finally did hear back from you alright you guys did not ever give me any response no matter how good or loyal of a customer I was and contracts I bought you guys just kicked my off the website and I was blocked from logging into my account. It’s been almost half a year now and I just please need help getting my account back up I invested all the money that I could at the time even though I was homeless I saw you guys as the smart investment to make the best money on. Please help me get this resolved I don’t want any problems I just want my contracts that I paid for. I’m only asking for what I invested in nothing more my name is John Manuel Perez and my email is Johnnydidwayperez@redacted. Please work with me and get in contact with me via email so we can put this behind us. Thank you very much John Perez

    — by John perez 2 years ago

  • I can’t login and I go to forgot password and all the site says to do is login through google all I want to do is reset my password

    — by Matthew Harriman 2 years ago

  • Hello my name is John Perez and I’ve been a loyal paying customer since 8/2020 and all my problems started after I was able to get my first round of withdraw of my BTC 2 year contract on 2/18/2021 of 0.00588322 BTC and everything worked just perfect my money after about 48hrs was transferred and deposited to my BTC wallet and it was a huge blessing because it helped get me, my, Mother,and younger brother into an apartment and out of our homeless tent that we where stuck in for several months. Then came time for me to have enough ETH and ZEC to be able to get my first withdraws on those contracts and after several days had passed I sent a friendly ticket asking why it taking so long to get my withdraws paid out on? Then I received a response pretty much telling me I forgot to reply to the withdraws in my email to verify my withdraws, so I went and found the emails and verified both of them and the pending status changed from pending to processing so I thought everything was going to be just fine like my first withdraw was but another week passed and my withdraws never got sent out to me. So I sent in another ticket on 5/24/2021 asking why my withdraws had not gone through yet and 2 weeks had gone bye since I confirmed them via email and I then got a response back stating that you guys for some reason needed verification of my payment made to you guy so I sent you guys back all the information you asked me to and I still did not get my withdraws so I sent several more tickets trying to get a response for several months and I have screenshots of just about every interaction I made with you guys for some reason some thing in me told me to keep screenshot records of every transaction between us and thankfully I did so I have proof of anything you have a question on. So after several months with no response back on several tickets trying to get help and then came time for me to have enough BTC to get my 2nd withdraw and I did everything right even went to my email and verified it and that withdraw stayed in processing and never went through so I just tried to get ahold of customer service several times and finally after several months had gone bye and I still never heard back from you guy I got really frustrated with no phone number to call and not being able to reach you guys in any way for months I sent you guys one last frustrated message that I am sorry about but I thought that would be the only way to get a response from you and I even tried contacting you via the feedback on your main website with all my screenshots of my unanswered questions/tickets and I finally did hear back from you alright you guys did not ever give me any response no matter how good or loyal of a customer I was and contracts I bought you guys just kicked my off the website and I was blocked from logging into my account. It’s been almost half a year now and I just please need help getting my account back up I invested all the money that I could at the time even though I was homeless I saw you guys as the smart investment to make the best money on. Please help me get this resolved I don’t want any problems I just want my contracts that I paid for. I’m only asking for what I invested in nothing more my name is John Manuel Perez and my email is Johnnydidwayperez@redacted. Please work with me and get in contact with me via email so we can put this behind us. Thank you very much John Perez

    — by John perez 2 years ago

  • pls delete I don't need it

    — by toufikul Islam 2 years ago

  • I bought a mining contract with HashShiny in October 24 2019 and now the contract has expired with 0.00350871as my balance in btc and am a bit stucked, Pls I can withdraw my money if not so how can I exchange it other crypto currency in your your exchange so that I can withdraw it in another coin?

    — by Chima 2 years ago

  • Please delete my hashshiny account permanently. Not familiar with the process and dont have the time to learn the process.

    — by Ali Humaid 2 years ago

  • i want to delete my account because im too young to use this

    — by tharini kavindya 2 years ago