Published by amuse.io on Oct 31, 2024

Report an issue with Amuse Music Distribution.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Amuse Music Distribution?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of amuse.io to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Amuse Music Distribution Customer Insights

1. But other than these two things and other stuff, the app works well and is good for independent artists who need a way to release their music with out a record label.Dropping songs and projects are easy.

2. But honestly, switching from notifications on individual problems to a checklist with all of the problems is the difference between one month and three.The app is great to release music whenever you want to....when it chooses to accept the .wav files.

3. The Android app has a few bugs, I had to upload a track twice, and the choices required for a release are hidden in a dropdown menu without any asterisk to alert you that it's a required field.If its gonna make me delete EVERYTHING if there's any mistakes in info, the least they could do is give me a checklist of things wrong with my release so I can fix it all and everything will go smoother.

4. A few days before my release date it said my upload was rejected because the album cover was too blurry.

5. Be serious about your music.I went through the process of uploading my first album with 11 songs.

6. I dont have accounts with all the stores they release your music to and I'm not sure how well my music is really doing.

7. When setting up an album for release, you can't name a song the same thing as the album.

8. They just need to break things down better and tlill give a higher rating other than that it's a reliable app to use to get your music to the world.

9. It would be even better if we can have drafts, so if I close the app while putting songs together for a release it would automatically save.The Android app actually functions better than the online portal.

10. They release your music as they say they would.

11. Only downside to using this is that whenever there is an error in a release that needs fixing, you'd have to take the entire release down and start over.

Steps to Troubleshoot & Fix Amuse Music Distribution Issues

1. Fix Amuse Music Distribution Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Amuse Music Distribution: Restarting the app will resolve most errors.
  2. Update the Amuse Music Distribution App. Here is how:
    1. On Android goto PlayStore » Search for "Amuse Music Distribution" » Open Amuse Music Distribution » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Amuse Music Distribution » click "UPDATE".
  3. Clear Amuse Music Distribution app cache: Clearing cached data will force your app to retrieve the latest data directly from Amuse Music Distribution servers.
    1. On Android, goto Settings » Apps » Select "Amuse Music Distribution" » click Storage » click "Clear Cache".
  4. Check Amuse Music Distribution app permissions. If any of these permissions required to use your device's features are disenabled, Amuse Music Distribution might not work.
  5. Uninstall and reinstall Amuse Music Distribution. If nothing else has worked, completely uninstall Amuse Music Distribution then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Amuse Music Distribution not working


2. Fix Amuse Music Distribution Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Amuse Music Distribution be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Amuse Music Distribution not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Amuse Music Distribution may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • because my email is hacked

    — by Himanshu Panchal 1 year ago

  • I would like to delete my account and all of the the data inside it.

    — by Sanchez 2 years ago

  • I tried to log in multiple times after buying a new phone and after trying to change my password successfully and trying to log in again it says “Too much tries” even if I use someone else’s phone can anyone help me with this ??

    — by Kc boss 2 years ago

  • I can't delete my album

    — by Prince Tzedek Anyaibe 2 years ago

  • Hi,
    I want to delete my Amuse Account related to this email adress: finnroman@redacted.
    I make my request und the GDPR law.

    Best regards

    — by Finn Roman 2 years ago

  • I am unable to log into my Amuse account. I have already sent the previous information that was requested and I have yet to be able to access my account can I please get assistance on this??

    — by Joshua Diskin 2 years ago

  • I can't log into my Amuse account because I have a new phone number so I'm unable to complete the 2-step verification process

    — by Joshua Diskin 2 years ago

  • please delete my account is important

    — by xyou 2 years ago

  • I WANT TO DELETE MY AMUSE ACCOUNT BECAUSE I AM NOT MAKING SONGS FROM THAT DAY AND I DONT WANT THIS SERVICES FROM AMUSE MUSIC DISTRIBUTION.

    — by dhairya bokefode 2 years ago

  • Please I want my profile to be deleted from amuse

    — by Michael Nwokoye 2 years ago

  • My release take down

    — by efhendivagif@gmail.com 2 years ago

  • would like to delete the account

    — by Angel 2 years ago

  • I want to contact with amuse company because im do so try to contact him .. but no response i want to contact with him please say him to contact

    — by Harwinder Singh 2 years ago

  • I tried logging in, saying you either log in so many times with incorrect credentials, what should I do?

    — by Comfort 2 years ago

  • Dear amuse.
    This morning my card was automatically charged for renewal of my pro subscription but it was not my intention to renew it; I thought I had cancelled my subscription prior to the charging of my card. I would like to request for a refund as soon as possible. A quick response would be appreciated.
    Thank you

    Regards,
    Miracle

    — by Miracle Agomuoh 3 years ago

  • Dear
    In virtue of the RPGD data protection law, I ask you to purely and simply delete my "Pelict" account which currently has 0 sounds on the platforms and I do not have a paid subscription to your services
    You know the law, for non-compliance with this regulation, and the sanction to which you expose yourself if you do not respect it.

    — by pelict 3 years ago

  • Madame, Monsieur

    En vertu du règlement général sur la protection des données - RGPD, je souhaite que vous supprimiez mon compte " Pelict " , possédant à ce jour 0 son postée sur les plateformes et une offre gratuite sur vos services. Je ne trouve pas la satisfaction que je pensais avoir en téléchargeant votre application. C'est pour cette raison que je vous faits cette demande : supprimer mon compte

    Cordialement

    Pelict

    — by pelict 3 years ago

  • CELLPHONE NUMBER CHANGED I CANT LOGIN PLEASE HELP

    — by APOLLO DAA GREAT 3 years ago

  • I would like to delete my account according to the GDPR.
    To my data
    Acoount name: Marcus Olaf Pormann
    Email: Porrmann.mm@redacted
    Artist: Mopking
    Not to forget all the songs and albums I've published about Amuse
    The penalty for not complying with the law is 4% of the annual turnover.
    Kind regards
    Marcus Porrmann

    — by Marcus Olaf Porrmann 3 years ago

  • Please delete my this amuse account permanently.

    — by Rap Ka Kishor AK47 3 years ago

  • Good morning, I want to delete my Amuse account completely, it turns out I don't want to be an artist. I have tried to communicate with you but I have not received a response, I send you a message here, unfortunately if I do not get a response I will have to make a report or complaint in the GDPR or CCPA. All this results in a fine of $ 7,500 according to the CCPA and 4% of the annual billing according to the RGPD.
    I kindly want to ask you to delete my account, in the name of the artist ARTB$H.

    — by Arath Backlash 3 years ago

  • How do I get a pre save and pre order link for my upcoming release

    — by Ryker 3 years ago

  • Delete my account amuse asap

    — by Lazyboyfye 3 years ago

  • I'm trying to delete my account amuse asap

    — by Lazyboyfye 3 years ago

  • I'm trying to delete my account amuse account

    — by Lazyboyfye 3 years ago

  • Please, delete my amuse account
    Name: Yur4ik Meow
    Email: uramarchuk680@redacted

    — by Yur4ik Meow 3 years ago

  • My id on hp780441@redacted was not found by mistake i logout when i resign in yhen it shows the no associated accounts was exists when i created new accounts with same id then it shows already have a account plz help me plz help me

    — by Himanshu Panchal 3 years ago

  • I have subscribe amusepro ,I need to change my email address as the one I used cant be able to receive verification email from my Amusepro account

    — by Chef 3 years ago

  • Hello,

    My name is Sean Mingo and I have released music under my name. My email for my amuse account is seanmingo154@redacted and I can't get into it. I also just changed my phone number so I can't log in that way either.

    Willing to verify identity to resolve

    -SM

    — by Sean Mingo 3 years ago

  • Hey hii there
    The problem i am facing is very odd idk why but i can't able to login to my amuse account whenever i typed email and password than try to login it didn't let me in an error popup and say's

    Error
    You have either tried to login too many times using the incorrect credentials or you are trying to login from the country where the amuse app is not available.

    I am sure that i use correct email and password...i hope you reply 🙂

    — by SummerX Music 3 years ago

  • terrible service and found better

    — by n.y.a.g 3 years ago

  • Hello, I'm sorry to say that I've stopped making music and will no longer be releasing music, and I'd like to have my account deleted.

    — by leyva lovette 3 years ago

  • My Amuse App has been showing fix it for weeks I don't know what I need to fix and how to fix it and my music is to be live in stores tomorrow

    — by St.davide 3 years ago

  • Can't edit what role each artist has.
    Can't release thru the artist I want to.
    Can't change which artist to release from.
    Cant connect Spotify because it says the artist id is being used.
    Can't delete artist

    — by Aaron Irelan 3 years ago

  • I just had 77.84 taken from my bank account that I didn't authorize so I want to cancel any further services and I want to know exactly what I am going to get for the $78 already taken.

    — by Donald LaRocque 3 years ago

  • Hello.
    My name is Noam Turgeman and I uploaded my song (first ever song) through you to Apple, Spotify etc. First of all, my artist's page DOES NOT EXIST! Next, there are several other artists on other several stores that right now OWN MY SONG FOR NO REASON! I'm sorry, but this is lame service! Please get back to me right away with answers on how to fix this!
    This is my phone number- +972584141811

    — by Noam Turgeman 3 years ago

  • My Music has not yet been approved

    — by seldenkovs 3 years ago

  • I need to change my amuse hyperwallet name on my pay Portal

    — by Olughu Princewill 3 years ago

  • I need to update my phone number so I can the code to login

    — by Rafael Dublin 3 years ago

  • My account was deactivated please how can I get my account activation?

    — by Duke 4 years ago

  • Why I can't login to my amuse account on the day of the release? Reset my password Hella times but keeps on showing error indications...what do I have to do then because I did what u said we shld do but still I can't login

    — by Goldkey 4 years ago